Lead Bartender

Summary

Dream Nashville is looking for bartenders who are excited, qualified, hard-working, individuals with a passion for hospitality and a commitment to superior guest service. Experience with Micros, high volume, and/or extensive cocktail training are all beneficial but not required. The lead Bartender is responsible leading the team to the highest standard and promoting a safe work environment.

• Knows all drink recipes, wines by the glass, food items and prices to effectively promote to guests.
• Performs duties in accordance with established company policies for drink size, recipe, and proper glassware.
• Adheres to all company safety and sanitation policies and procedures
• Ability to train new bartenders and work alongside them to develop skillset/knowledge.
• Responsible for assisting during the creative process of seasonal cocktail menus including seasonal syrup recipes as well as training bar team on all seasonal cocktails
• To ensure that all perishable items used behind the bar are labeled/dated and responsible for rotating and throwing away to maintain quality control
• Assisting in creation of bar order guide and building par levels
• Assisting management in monthly inventory counts
• Responsible for batching program and training others to batch proper and consistent recipes
• Assists management on weekly beverage order in the absence of the beverage manager
• Work alongside receiving agent to ensure all product is organized properly
• Ensures that all bartenders complete and pass all tests as part of their new hire training before moving them out of training
• Assists management with updating bar training manuals as necessary
• Handle cash transactions in accordance with the property’s cash handling policy
• Maintains current knowledge of hotel culture, amenities, and services, events in the area, points of interest, and services in the area
• Performs complete bar setup, including ice, garnish, glassware, etc.
• Works as part of a team
• Portrays a positive friendly and professional attitude at all times, always smiles and greets guests warmly and genuinely
• Provides prompt, professional, friendly, and personalized service to our guests
• Provides help and support to all fellow colleagues
• Communicates to FOH and BOH support staff including managers and chefs
• Learns from and teaches fellow colleagues (learn by listening, lead by example)
• Performs opening side work and set up station
• Attends and participates in any training sessions, department meetings
• Provides professional and exceptional food and beverage service
• Records and places proper food and beverage orders in POS
• Delivers food and beverages to guests
• Listens to guests and anticipates their needs
• Responds to guests’ questions and their needs
• Proper serving of wine and alcohol (with awareness)
• Presentations and reconciliation of checks
• Collects cash from guests/performs credit card authorizations and services
• Properly executes closing procedures 
• Runs POS daily server financial report
• Completes closing financial paperwork
• Completes closing side work for specific table sections
• Re-stocks bar(s), ensures bar(s) are kept clean, tidy and organized by all bartenders
• All other tasks and duties as assigned

Qualifications

• 2-3 years of beverage knowledge
• Previous hospitality experience preferred
• Experience in a high volume restaurant is a must. Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school
• Must have a working knowledge of beer, wine, liquor and common drink recipes. Requires basic math skills and the ability to handle money and operate a cash register or POS system.
• Alcohol awareness certification and/or food service permit as required by local or state government agency. Food service and/or other certification as required by franchise
• Must be able to lift minimum of 20lbs

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