User Experience Researcher – Acton, Mass. or San Diego, CA (Hybrid)

Description

Insulet is on a mission to simplify life for people living with diabetes! We are growing and looking for a User experience (UX) Researcher in the growing Innovation & Strategy organization to accomplish our mission. The UX Researcher will help design and execute quantitative and qualitative UX research to identify new opportunities and improve our product experiences. The ideal candidate has a flexible attitude and wants to contribute to innovation through rigorous research and constant learning.

Responsibilities

• Work with experienced Senior UX Researchers and UX Leadership to execute studies in support of the research roadmap
• Autonomously lead projects from end-to-end from stakeholders to delivery and ideation
• For larger projects, take direction and collaborate effectively with the project lead researcher
• Design large-scale surveys and analyze them, leveraging solid design of experiment and statistical expertise.
• Design and analyze qualitative and mixed-method studies (e.g. interviews etc…)
• Complete report writing, visualizations and creation of actionable recommendations
• Complete with participant recruiting and notetaking
• Moderate in-depth interview session remotely as well as in-person
• Be the active voice of UX research in cross-functional meetings
• Perform other research-related duties, such as process improvement
• Seek feedback from lead or manager and constantly focus on improvement

Basic Qualifications

• Bachelor’s degree in Mathematics, Engineering, Psychology, Human Computer Interaction, Human Factors, or related field required
• 3-5 years of relevant experience in quantitative CX, UX, Human Factors, or Marketing/Customer Insights, with focus on researching experiences and products preferred
• Strong desire to understand and improve the lives of People living With Diabetes.
• Highly collaborative
• Experience with design of experiment and statistical analysis
• Experience with qualitative research
• Experience with data visualization

Preferred Qualifications

• Knowledgeable about diabetes
• Worked in regulated medical spaces
• Demonstrated experience with quantitative research tools (e.g., Qualtrics)
• Demonstrated experience with cross-functional ideation
• Demonstrated logic and coding skills
• Thrives in a fast-paced collaborative culture with tight deadlines
• Strong desire to work cross-functionally with UX design, Data Science, Marketing and Human Factors.

Physical Requirements

• NOTE: This position is eligible for hybrid working arrangements (requires on-site work from our Acton office at least 3x/week; may work remotely other days). #LI-Hybrid

Additional Information:

The US base salary range for this full-time position is $92,475.00 – $138,712.50. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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