Aircraft Customer Support Engineer

<div class="isg-job-description“>Job Title: Aircraft Customer Support Engineer
Location: 14301 Alton Pkwy Irvine, CA 92618
Shift: 1st
Duration: 1 – 2 years
Pay Rate: $75/hr. on w2 without benefits
Note: Contract Customer Support Engineer to Work with FAR Generation for G650, G500, G600, and G700 Programs
Summary:

• The Failure Analysis Report (FAR) requirements are flowed down to *** from Gulfstream (GAC) via Purchase Order (PO), and 100% of all *** component removals that GAC suspected to be the cause of the aircraft level failure are received with a FAR requirement on the PO.
• The major role and responsibility are to create and submit FARs via Seller Engineering Memo (SEM) to Gulfstream Aerospace Corporation (GAC) for the *** electronic units Remote Electronic Unit (REU) and Motor Control Electronic (MCE) components. An example of the Bill of Material in GAC programs is shown in Table 1.

Roles and Responsibilities:

• Do Open Box Troubleshooting: ability to observe and test circuit boards to identify portions that are not functioning as intended
• Run thermal and vibration testing with electronic units with oscilloscope monitoring on targeted data lines
• Write and submit Engineering Investigation Reports/FAR’s to GAC via SEM
• Learn how and test for known issues with the existing product lines
• Develop troubleshooting tests for emerging issues with new and existing product lines
• Access R-Card (repair shop data) and interpret the test findings and failure observations noted on the database and on the test data sheets.
• Interface with the Materials and Processes lab to submit lab evaluation requests and interpret the findings to the hydraulic component level findings.
• Provide engineering directed test and inspection instructions in R-Card to the assembly and test technicians in both Ogden and Dublin to collect additional evidence and/or data to support the discovery phase of the investigation.
• Generate FARs per the GAC approved format to present and correlate the findings to the aircraft level fault.

education:

• Bachelor’s Degree.

About our Company: –
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer” and “US Citizens & all other parties authorized to work in the US are encouraged to apply.”
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.