Analyst, Consumer Protection Compliance in Universal City, California

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Role Purpose

The Analyst, Consumer Protection Compliance, within the Corporate Legal Department, will support the team responsible for coordinating and providing oversight to all business units across NBCUniversal to comply with domestic and international consumer protection laws, regulations, and industry standards. This role will report to the Vice President of Consumer Protection Compliance.

Job Duties

• Design and maintain consumer protection compliance legal guidance wiki hub and webpages

• Assist attorneys with preparing and conducting general and business-unit targeted consumer protection compliance trainings; keep and report training records

• Support the development of a centralized control for monitoring compliance with consumer protection legal requirements, in partnership with the Office and Technology team supporting Privacy and Accessibility, Corporate Legal Affairs Office and Technology team, and NBCUniversal Compliance

• Work with Compliance team in tracking and following up on status of technical compliance with consumer protection legal requirements across all NBCUniversal business units

• Monitor, review, and provide written summaries of consumer protection legal blogs and newsletters, as well as relevant law enforcement news, to help compliance team stay apprised of consumer protection regulatory or litigation priorities and trends

• Liaise with multiple business verticals across the NBCUniversal portfolio on matters regarding consumer protection law, including as a member of the Consumer Protection Working Group and Customer Care Working Group

• Execute legal quality control by regularly reviewing NBCUniversal websites and apps related to direct-to-consumer products and services, to assist in ensuring compliance with consumer protection legal requirements

• Archive, review, and compare sign up and cancellation flows or other consumer-facing touchpoints across business units

• Help prepare agendas for working group or business unit meetings about consumer protection related issues

• Track consumer protection compliance projects and timelines

• Engage with colleagues in a collaborative, positive and proactive manner

• Perform other compliance program related duties or projects as needed

Basic Requirements

• Juris Doctorate (JD) degree, or Bachelor’s degree with minimum of 2 years of relevant experience in a professional role supporting lawyers and/or on compliance matters

• Highly skilled with SharePoint, Excel, and PowerPoint

Desired Characteristics

• Outstanding analytic, written and verbal communication, and organizational skills

• Demonstrated ability to analyze and summarize complex information

• Collaborative, team-oriented approach

• Ability to learn quickly, including operation and mastery of new computer applications and databases

• Strong work ethic, with ability to work independently as well as collaboratively

• Excellent interpersonal skills and proven ability to build relationships across a large organization or across multi-functional teams from diverse business units

• Detail-oriented, highly organized, and able to multitask successfully in a fast-paced, deadline-driven, and ever-changing environment

• Ability to self-motivate, with willingness to take initiative and proactively identify ways to further compliance priorities

• Sound business judgment and adaptability to manage multiple time-sensitive projects, including appropriate prioritization

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page (https://www.nbcunicareers.com/benefits) of the Careers website. Salary range: $62,000 – $75,000.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].