Associate Director, Operations and Events

Department

Booth MBA: Student Life 1

About the Department

The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.

Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.

Chicago Booth is proud to claim:

• an unmatched faculty.
• degree and open enrollment programs offered on three continents.
• a global body of nearly 56,000 accomplished alumni.
• strong and growing corporate relationships that provide a wealth of lifelong career opportunities.

As part of the world-renowned University of Chicago, Chicago Booth shares the University’s core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas – the first business school to achieve this accomplishment.

For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.

Job Summary

The Associate Director of Operations and Events serves as an active member of the Booth Student Life team. This position will be responsible for the successful execution of several community, student hosted, and Student Life hosted events. Program participation ranges from 30 to 10,000 attendees, with additional student and staff volunteers assisting with program delivery. Additionally, leveraging project manager expertise, the Associate Director plans, executes and evaluates program, project, and process effectiveness and drives both individual and team continuous improvement efforts. Beyond events, this role will participate with inter-department teams and support staff operations.

Responsibilities

• Collaborates with the Student Life team to develop and implement programs and events for Booth student groups, the Booth Community, and external partners. Includes event logistics, marketing of events, and program evaluation of each event upon completion.
• Coordinates and implements event logistics; researching and assisting with vendor selection including negotiating vendor contracts, preparing event budgets, processing and reconciling expenses, and preparing financial reports for large scale events such as Convocation and Orientation.
• Applies project management expertise in designing and executing a variety of internal processes and systems, such as student group management, calendar, registration, and evaluation systems.
• Monitors the general department and Convocation email inboxes and student event listservs; professionally responds to all inquiries and/or routes emails to others as appropriate.
• Coordinates Orientation logisitics; working directly with the Director of Student Life who is responsible for Orientation strategic planning.
• Reconciles all student group, department, and inter-department money from CampusGroups, the student group management system. Pulls money collected in BoothGroups and compares with the credit card payment system; processes internal billing invoices to transfer revenues and expenses to the appropriate accounts using the UChicago Oracle FST system.
• Submits payment requests, purchase orders, reimbursement requests, and other payment needs in the University’s Oracle FST system.
• Liaise with Senior Director of Student Life and Dean of Students with Graduate Business Council (GBC); manages payments, refunds, and reimbursements; assists with group purchases; and provides support with GBC events throughout the year.
• Manages the Master Calendar process, ensuring calendar is current and Booth partners are abiding by calendar policies.
• Supervises and implements large operations initiatives for student on-boarding, including but not limited to, student ID cards, student nametags, student table tents, annual student handbooks and student photo book.
• Assists with staffing events when necessary for Student Life, Booth Wellness, International Programs, and Joint Degree Programs. Requires working nights and weekends when needed.
• Supports the front desk operations team with reception coverage as needed, including handling phone calls, directing student traffic, and assisting walk-ins with general inquiries and questions.
• Guides students and staff to develop and implement activities, programs, and initiatives related to student life, and/or community involvement.
• Markets student activities programming throughout the year. Develops and implements protocols for evaluating the effectiveness of programs.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Certifications:

Preferred Qualifications

Education:

• Bachelor’s degree.

Technical Skills or Knowledge:

• Knowledge of and strong ease of use with technology.
• Knowledge of database technology and Microsoft Office.

Preferred Competencies

• Strong communication skills, both oral and written.
• Strong interpersonal skills.
• Superior organizational skills.
• Strong customer service attitude.
• Excellent problem-solving skills.
• Multi-task and prioritize with minimal supervision.
• Maintain confidentiality.

Working Conditions

• This position is currently expected to work a minimum three days per week in the office.

Application Documents

• Resume/CV (required)
• Cover Letter (required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Student Affairs & Services

Role Impact

Individual Contributor

Scheduled Weekly Hours

37.5

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Salary

FLSA Status

Exempt

Pay Range

$65,000.00 – $68,000.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University’s Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago’s Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

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