Audio/Visual Event Audio Technician

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Milestone Technologies, Inc. is seeking an Audio/Visual Event Audio Technician to assist in planning and executing world class internal corporate events for our client. In this role, you will play a crucial part in ensuring that our events are well-coordinated, technically flawless, and deliver an exceptional experience. This position is ideal for someone who is detail-oriented, highly organized, and thrives in a fast-paced environment.

Our goal is to deliver excellent technical and non-technical support with outstanding customer service and timeliness. This position is part of a larger IT team, so candidates must be passionate about technology, highly skilled at providing amazing customer service, and have the ability to thrive in a fast paced and high-pressure environment. 

How You Will Make An Impact 

• Primary audio engineer (A1) for diverse internal corporate meetings, town halls, workshops, presentations, and other live events
• Provide best practices, capabilities, and coordination for audio quality and mixing for hybrid and livestream events across multiple locations
• Configure, deploy, operate, and maintain a diverse set of live audio equipment including mixers, microphones, preamps, digital/analog converters, etc.
• Configure and deploy dedicated DSP processors (i.e. QSYS, Biamp)
• Assist with setup and tear down of mobile event equipment as needed
• Coordinate RF frequency utilization
• Assist with other aspects/areas of live event production as a secondary duty
• Regularly liaison with high-level stakeholders including corporate executives and their assistants, providing excellent customer service and event experiences

What You Will Need to Succeed

• Proven experience (minimum 3 years) as a live event technician in a corporate environment, with specific experience and expertise in audio
• Proficiency with setup, operation and maintenance of live audio equipment commonly utilized in corporate settings, including:
  • Digital Mixers (i.e. Yamaha)
  • Microphones
  • Wireless Transmitters/Receivers
  • PA equipment including installed and portable systems
• Proficiency with common corporate audio scenarios and appropriate solutions, including:
  • Keynote addresses
  • Panel Discussions
  • Board Meetings
• Proficiency with best practices for stage management and preparing talent for event success, as it applies to audio (i.e., mic technique, presenter coaching best practices)
• Proficiency with DSP programming, with applicable certifications preferred:

? QSC Q-SYS (applicable certifications preferred)

? Tesira Biamp

• Proficient with Dante; Dante Certification Level 2 preferred
• Experience with basic RF coordination software and procedures (i.e., Shure Wireless Workbench)
• Experience with live show communication best practices (intercom, run of show documentation, etc.)
• Working knowledge of common hybrid meeting software (Zoom)
• Working knowledge of Google Apps for Business, including Mail, Calendar, Drive, Docs, and Groups
• Proven, excellent verbal and written communication skills
• Must be able to regularly work onsite, out of our client’s office in San Francisco

Preferred Qualifications  

• Excellent organizational and multitasking skills, with the ability to manage multiple projects simultaneously under tight deadlines
• Exceptional attention to detail and a commitment to delivering high-quality work
• Strong interpersonal and communication skills, with the ability to collaborate effectively with diverse teams and stakeholders
• Flexibility to work outside of regular business hours as needed to support event schedules
• Ability to adapt quickly to changing priorities and unforeseen challenges
• Experience working with external AV vendors and managing vendor relationships is a plus