Business Analyst – Sales

Job Details

Description

Blue Bird (NASDAQ: BLBD) is recognized as a technology leader and innovator of school buses since its founding in 1927. Our dedicated team members design, engineer and manufacture school buses with a singular focus on safety, reliability, and durability. School buses carry the most precious cargo in the world – 25 million children twice a day – making them the most trusted mode of student transportation. The company is the proven leader in low- and zero-emission school buses with more than 20,000 propane, natural gas, and electric powered buses in operation today. Blue Bird is transforming the student transportation industry through cleaner energy solutions. For more information on Blue Bird’s complete product and service portfolio, visit www.blue-bird.com.

We are pleased to share that we have a career opportunity for a Business Analyst position supporting the Sales & Marketing team as a strategic part of the digital transformation at Blue Bird as part of the Information Technology Team. 

JOB SUMMARY:

Reporting to the Executive Director of IT, this role is responsible for leading the planning, execution, and delivery of sales & marketing projects. The ideal candidate will be responsible for evaluating business processes and operational procedures with recommended improvements to – or new requirements for – implementing industry standard and best practices to support the operations of the Sales & Marketing team. This role requires a blend of sales & marketing expertise, project management skills, technical expertise and the ability to work collaboratively with cross-functional teams to achieve project objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Actively support and participate in projects, from concept through design, development, implementation, and post-launch evaluation.
• Identify, evaluate, and implement process improvements and technological advancements to enhance sales.
• Serve as the primary point of contact for project stakeholders, providing regular updates on project status, milestones, and risk assessments.
• Participate in cross-functional team meetings to review project status, resolve issues, and coordinate activities.
• Support CRM/CPQ configuration and administrative functions as well as write, maintain and support a variety of reports or queries using appropriate reporting tools.
• Assist in the review, testing and implementation of CRM/CPQ upgrades or patches as well as evaluate and recommend new applications able to provide a competitive advantage.
• Maintain awareness of current trends in CRM/CPQ with a focus on applying key technologies.
• Perform other related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong knowledge of sales & marketing processes, and related technology.
• Proficiency in project management software tools, CRM software, and Microsoft Office Suite.
• Understanding of CPQ tools and configure to quote sales concepts.
• Proven ability to design and implement new processes and facilitate user adoption.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong analytical, problem-solving, and decision-making capabilities.

EDUCATION AND EXPEREINCE:

• Bachelor’s degree in Business, Information Technology or a related field.
• A minimum of 2 years of experience supporting sales and marketing teams
• Experience in implementing and supporting CRM, CPQ or similar applications
• com administration experience a plus
• PMP (Project Management Professional) certification or equivalent is a plus.

WE VALUE

• Ability to anticipate and understand customer needs and provide guidance
• Excellent interpersonal and customer relationship skills
• Self-motivation and ability to exercise independent judgement and take action on it.
• Ability to effectively prioritize and execute tasks in a fast-paced environment.
• Strong project management skills. Exposure to difficult or complex projects a plus.
• Ability to influence stakeholders
• Effective communication and ability to communicate complex details in a clear manner.
• Working in a collaborative team and balancing the needs of individual stakeholders while delivering corporate objectives.

INCLUDES

• Continued Professional Development
• The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Blue Bird’s winning culture is fueled by our ability to respect, encourage, celebrate and embrace the unique perspectives of all of our employees. We are proud to be an Equal Opportunity and Affirmative Action employer who is committed to providing all of our employees with a work environment free of discrimination or harassment. We base our employment decisions on business needs, job requirements and individual qualifications, without regard to race, color, national, social or ethnic origin, religion, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. 

Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire.

Qualifications

Education

Preferred

Bachelors or better.

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