Career Advisor WIOA (800017)

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes assessment, individualized attention and coordination
• Prepares, organizes, and maintains accurate, updated information on both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
• Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficient.
• Maintain organized database of clients and keep detailed documentation of all contacts with clients – Ensure participants follow through with planned activities as outlined in contract with funding agency
• Provide individualized assessments of work, provide referrals to appropriate community service or social service agencies when needed
• Accurately complete required documentation for enrollment and ongoing case management
• Assist clients with labor market information, identifying education and training requirements, and selection of appropriate training provide.
• Gather documentation and prepare vouchers for training and supportive services
• Document all participant contacts and activities in case notes and ensure that post-placement contracts are made as required by specific contract
• Create solutions to participant attendance problems
• Completeproject reports and meet report deadlines.
• Participate in activities including training, capacity building, and professional development – Work with leadership to identify operational challenges and to design and implement process improvements
• Provide operational support and coverage as needed
• Assist with Intake/registration when needed
• Provide operations support for all compliance driven standards
• May be assigned other tasks and duties reasonably related to their job responsibilities
• Other duties as assigned

Qualifications

• Ability to maintain flexibility as needs of contract or contractor require
• A working knowledge of MS Office
• Strong organizational and time management skills
• Demonstrated telephone, computer and strong written and verbal communication skills
• Professional understanding of a vast array of occupations and career paths, ideally including those in the healthcare field
• Bachelor’s degree from an accredited college or university in education, social services, healthcare and/or communications
• Customer service experience required

Additional Information

All information will be kept confidential according to EEO guidelines.

Onsite required.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

BrightSpring is an Equal Opportunity Employer.
BrightSpring Health Services and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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