Case Manager

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.

At Howard University, we prioritize well-being and professional growth.

Here is what we offer:

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us!

https://hr.howard.edu/benefits-wellness

JOB PURPOSE:

The purpose of this position is to provide non-medical case management services provide guidance and assistance in accessing medical, social, community, legal, financial, and other needed services related to benefits and entitlement counseling, and/or re-entry planning and providing psychosocial support services and counseling with clients to improve their health status.

SUPERVISORY AUTHORITY: N/A

NATURE AND SCOPE:

Coordinates and provides psychosocial services to families with HIV positive women, men, and children from birth to adolescence. In contact with a variety of Howard University and Howard University Hospital faculty, students, residents, and support/staff in various departments and community-based agencies and services.

PRINCIPAL ACCOUNTABILITIES:

• Conducts outreach/intake screening and follow-up interviews with families to develop information and assessments of medical/functional status; psychological; educational, financial; and family support needs.
• Develops a comprehensive care/service plan, including follow-up monitoring and periodic reassessment and plan modification, as appropriate for each child and family member.
• Provides consultation services to the medical and paramedical staff on the eligibility of the early intervention services for infants and toddlers.
• Provides HIV family-centered services for pediatric and obstetric inpatients and outpatients from a variety of settings, as appropriate, i.e., hospitals/clinics, private physicians, residential/ day care programs, community agencies, WIC centers, and government as well as private sector services.
• Prepares required documentation such as monthly progress reports and statistics, and reports to the coordinator and the director.
• Participates in the HUH C.A.R.E.S. administrative decisions regarding services, planning, structure, policy, procedure, etc.
• Prepares reports and provides data to the director as needed for planning and accountability.
• Represents HUH C.A.R.E.S. in meetings and provides coverage for the director as delegated.
• Stays abreast of developments in the public and private health care field, focusing on legislation, policies, procedures, programs, and problems.
• Maintains a good working relationship with community resources and shares information with staff. Interprets family-friendly and child-sensitive hospital, departmental, and C.A.R.E.S. policies and procedures, services, and programs to other staff, when indicated, and also to outside agencies.
• Assists in the implementation of family-centered treatment adherence.
• Promote adherence to the Health Sciences Compliance Program, the Howard University Code of Ethics and the Health Sciences Standards of Conduct.
• Attend annual and periodic mandatory Compliance Program training, including the Health Insurance Portability and Accountability Act (HIPAA) Privacy training.
• Participate in activities that promote adherence to Federal healthcare program requirements.
• Actively participates in Health Sciences Compliance Program activities. Adhere to the requirements of the HIPAA Privacy Policies and Procedures.
• Maintain confidentiality of patients, their families, and staff.

CORE COMPETENCIES:

• Skill in the operation of computers, related software applications (word processing, spreadsheet, database, graphic presentations, information systems, etc.) and standard office equipment.
• Working knowledge of motivational strategies, materials development, training, and consultation required.
• Thorough knowledge and understanding of health behavior change theories and their Application.
• Strong knowledge base or clinical experience in HIV.
• Communicate effectively orally and in writing with a diverse population.
• Must be detailed oriented and organized.
• Ability to exercise discretion and ensure a high-level of confidentiality.
• Ability to establish and maintain effective and harmonious work relations with faculty, staff, students and the general public.
• Exceptional customer service and phone etiquette.
• Ability to maintain effective and organized systems to ensure timely patient flow.
• Ability to write and keep accurate records.

MINIMUM REQUIREMENTS:

Bachelor degree in health or a human services related field. A minimum of 2 years working with persons with or at high risk of HIV infection. Case Management experience. Bilingual (Spanish) a plus.

Compliance Salary Range Disclosure

$52,000-$62,000

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