Clerk IV – Anticipated Vacancy – Agency Only

Workers’ Compensation Board

Clerk IV – Anticipated Vacany – Agency Only

Opening Date: June 6, 2025

Closing Date: June 23, 2023

Job Class Code: 0004

Grade: 18

Salary: $20.14– $28.05*/Hourly *(Include 1.00% recruitment and retention stipend) Salary Schedule

position Number: 029000277

DESCRIPTION: This is office and administrative support work of a supervisory nature in managing office support services for one or more operational units within an agency. Responsibilities include overseeing, monitoring, and coordinating functions relating to personnel, clerical services, and office operations and may include building maintenance and leased property. Supervises subordinate State employees. Work requires exercising independent judgment, initiative, and discretion to make determinations on varied matters and those specific to each hiring agency. Work is performed under limited supervision.

REPRESENTATIVE TASKS: (A position may not be assigned all the duties listed, nor do the listed examples include all the duties that may be assigned).

• Plans, organizes, assigns, schedules, prioritizes, monitors, and reviews the work of administrative support staff.
• Screens, interviews, selects, trains, and evaluates (Performance Appraisals) staff; and recommends termination actions.
• Discusses employee complaints/grievances with employee and determine course of action in accordance with applicable policy.
• Develops and recommends policies and procedures to improve overall operations.
• Interprets and explains rules, regulations, polices, and procedures; and applies them to program operations and individual cases.
• Implements and complies with human resource laws, policies, procedures, and practices such as: AA/EEO, recruitment, employment, position classification, performance appraisals, training, discipline, contract administration, human resource components of security protocols of agency information security and confidentiality policies, and employee safety.
• Writes and prepares correspondence and documents, and signs supervisor’s name as authorized.
• Codes, computes, reconciles, and updates standard documents and financial transactions.
• Reviews input/output of information from electronic information systems and develops/implements quality control standards for data input structures and output quality assurance.
• Gathers and tabulates information; and prepares reports on unit activities.
• Examines documents for compliance with applicable regulations.
• Reviews, verifies, reconciles, and revises payroll and/or personnel transactions.
• Develops, posts to, amends, and updates web pages using established content.
• Assesses office needs and recommends/implements improvements for workspace, equipment, ergonomics, and workplace safety.
• Negotiates contracts with temporary agencies for administrative support staff.
• Oversees routine maintenance needs of the building and initiates action to resolve building problems.
• Resolves basic computer hardware and software problems.

KNOWLEDGES, SKILLS, AND ABILITIES REQUIRED: (These are required to successfully perform the work assigned.)

• Knowledge of applicable laws, rules, regulations, policies and procedures.
• Knowledge of modern office management principles and practices.
• Knowledge of Maine Performance Management and Appraisal System.
• Knowledge of Maine Civil Service system.
• Knowledge of applicable collective bargaining agreements.
• Knowledge of supervisory principles, methods, and techniques.
• Knowledge of interviewing principles and techniques.
• Knowledge of human resources practices and employee benefits.
• Knowledge of bookkeeping principles and practices.
• Knowledge of effective work space and ergonomics.
• Knowledge of basic computer hardware operations.
• Knowledge of the principles, practices, and equipment related to quality control of data input and output.
• Ability to supervise subordinate personnel.
• Ability to plan, organize, delegate and assign work.
• Ability to establish operational priorities, procedures, and quality assurance mechanisms.
• Ability to coordinate and integrate work objectives among several projects and/or operational units.
• Ability to effectively plan and adjust work operations to meet planned and unexpected change.
• Ability to develop and recommend new work methods and administrative policies and procedures.
• Ability to understand and promote management goals as they affect day-to-day and long term operations.
• Ability to establish program objectives and/or performance goals, and assess progress.
• Ability to exercise good judgment in appraising situations and making decisions/recommendations.
• Ability to create and use varied correspondence formats and compose standard business correspondence.
• Ability to develop and change web pages using established content.
• Ability to verify, code, compute, and/or reconcile data on standard documents.
• Ability to review input/output of information from electronic information systems and develop/implement quality control standards for data input structures and output quality assurance.
• Ability to write clear and comprehensive reports.
• Ability to conduct research, gather information, and analyze results to reach a conclusion.
• Ability to use applicable computer programs.

MINIMUM QUALIFICATIONS

Six (6) years of responsible clerical experience to include two (2) years performing supervision or performing highly independent clerical work.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—”Dirigo” or “I lead”—as they provide essential services to Mainers every day. We believe in supporting our workforce’s health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 – $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
• Retirement Plan – The State contributes the equivalent of 13.29% of the employee’s pay towards the Maine Public Employees Retirement System (MainePERS).

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There’s a job and then there’s purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

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