Clinical Support Assistant

Responsibilities Include:

• Complete and process forms and other patient generated paperwork.
• Process assigned tasks as per established standing orders, including Refill Requests, Form Prepare.
• Maintain assigned operational maintenance projects, including but not limited to CLIA materials controls, Joint Commission exam audits, Medication/Sample supply, UC Supply, Emergency care materials.
• Autoclave materials, run and document in-house spore testing, and maintain needed par levels for all procedure kits/Instruments.
• Provide translation for non-bilingual staff as assigned.
• Assist Medical Assistant with follow-up patient activities as assigned.
• Maintain orders module in EMR including, obtaining results from healthcare partners, following up with patients on outstanding orders, resolution of orders.
• Assist with QI team QI goals, including outreach to patients who receive related referrals or test orders and follow up on MA aspects of Health Reminders.

Qualifications:

1. Satisfactory completion of In-House Training for related responsibilities.
2. Strong organizational and multi-tasking skills.
3. High school Diploma or GED.
4. Ability to relate well to people from diverse ethnic and cultural backgrounds.
5. Bilingual (Spanish/English or Hmong/English) preferred.