Commercial Banking Service Representative I

Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the ‘Best Places to Work in Hawaii’ for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.

Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

First Hawaiian Bank is currently seeking a customer-focused, detail-oriented, collaborative Commercial Banking Service Representative I to join our Commercial Banking Group team in Guam. In this role, you’ll be responsible to provide (directly and/or through Commercial Banking Officer) customer service, sales, and operational banking and lending support for commercial banking clients. Prepare various management reports and customer correspondence.

The successful candidate will be hired for the level of the position that aligns with their experience.

Work Schedule:

Monday – Friday 8:00AM to 5:00PM (hours may vary)

The ideal candidate will have:

• Associate’s degree in Business or related field; or equivalent experience in banking/financial services operations or consultative client services, requiring application of financial acumen, critical thinking and organizational skills required.
• Basic understanding of financial products and services (or equivalent experience).
• Basic understanding of accounting concepts.
• PC skills using MS Office, including Outlook, Word and Excel.
• Must be highly accurate, thorough, and capable of timely and efficient follow-up.
• Able to prioritize among multiple time-sensitive tasks.
• Possess organizational and creative problem-solving skills.
• Possess oral, interpersonal, and written communication skills.
• Able to follow through on servicing requests made by Commercial Banking Officers.
• Must be team oriented.

Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn, Instagram, Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members

If this position sounds like an ideal match, we invite you to apply so we can learn more about you.

At First Hawaiian Bank, it all starts with YES!

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