Credit Representative/Analyst

Position Title:

Credit Representative/Analyst

Pay Rate:

$57,200 – $76,300

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.

Category/Shift:

Salaried Full-Time

Physical Location:

6400 Poplar Avenue

Memphis, TN 38197

The Job You Will Perform:

Conduct customer credit analysis, maintain and reconcile accounts timely to minimize company risk and maximize customer service and sales. Perform collection activities and make collection calls, coordinate and resolve customer disputes regarding deductions, and determine customer credit worthiness. Monitor the accounts receivable within a specific portfolio.

Key Responsibilities:

1. Capable of managing daily work activities and special projects:

• Strong customer focused orientation
• Strong organizational and project management skills
• Ability to develop and execute a strategic project plan
• Prioritizes work and activity well and completes assignments on time
• Ability to monitor processes and results
• Able to identify problems and seek resolution on problems and issues of concern

1. Has a strong team orientation:

• Able to motivate others to optimize individual and team performance
• Good listener that seeks to understand team opinions and offers timely feedback
• Demonstrates the ability and desire to help improve skills within the team
• Known by peers to be a genuinely positive influence in a team environment
• Demonstrates ability to provide effective support and guidance to all team members
• Recognized by peers to be consistently dependable and reliable day after day

3.Is a good role model and possesses good leadership attributes:

• Action oriented, a strong sense of urgency to complete work/projects effectively and efficiently
• Good customer focus
• Capable of managing through conflict and adversity and able to resolve issues amicably
• Ability to make timely and high quality decisions under pressure
• Strategically agile, capable of adjusting to continuously changing circumstances
• Readily accepts responsibility for individual and team performance
• Demonstrates drive for results, routinely sets and achieves aggressive goals
• Self motivated to continuously develop technical skills and leadership ability
• Continually seeks out opportunities to help prioritize and also lead worthy projects

The Qualifications, Skills and Knowledge You Will Bring:

• Bachelor’s degree in finance, accounting, economics or related area
• Minimum of one year of applicable business experience
• Basic knowledge of credit and financial analysis
• Excellent oral and written communication skills
• Strong customer service skills
• Experience in building relations with internal and external customers
• Knowledge of Microsoft Suite Products
• MBA in finance, accounting, economics or related area, preferred
• Understanding of bankruptcy laws and procedures, preferred

The Benefits You Will Enjoy:

International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.

The Career You Will Build:

Promotional opportunities within a global company.

The Impact You Will Make:

We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you’ll see why our team members say they’re Proud to be IP.

The Culture You Will Experience:

International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.

The Company You Will Join:

International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting internationalpaper.com

About Global Cellulose Fibers (GCF):

Our GCF business helps customers transform renewable cellulose fibers into essential everyday products. Our high-quality, superior grade pulps form the basis for diverse applications, ranging from personal care items to specialty materials. We create components for diapers, tissues and feminine care products, as well as sustainable materials for the textile and construction industry. In 2024, IP announced a strategic review of options for the GCF business in keeping with its strategy of focusing on sustainable packaging solutions, which will allow GCF to fully unlock its capabilities to deliver enhanced service and product performance to its customers.

International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or (877) 973-3919.

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