DCS Field Service Engineer I in Duluth, Georgia

As a Field Service Engineer, you will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell Distributed Control Systems (EXPERION PKS, TPS/TDC300).

Key Responsibilities

• Periodic communication with customers regarding technical and administrative DCS issues.

• Provide customer support on Honeywell Control Systems and serve as customer contact for service-related issues/inquiries.

• Configure, maintain, and troubleshoot Honeywell hardware, networks, and software including Experion PKS, LCN, and TPS.

• Upgrade TPN and Experion software from one software release to another software release on the live control system without causing any interruption to the customer’s industrial process.

• Migrate Legacy Honeywell control systems to Honeywell’s new technology offering.

• Develop the skills and talents of other engineers through guidance and on-the-job supervision.

• Understand customer key processes and economic drivers and translate those into business opportunities, providing timely research and recommendations.

• Assist Sales during sales pursuits.

• Be the face of Honeywell to end-users, and competitors.

• Learn end-to-end product/solution development and delivery/execution of Honeywell products and solutions.

• Use technical expertise of complex Honeywell solutions/product offerings to enhance customer experience.

• Actively interface with customers at all levels. Ensure customer satisfaction through oral and written communication.

• Publish reporting to customers including service reports and monthly performance reports.

• Provide occasional vacation coverage and 7 X 24 emergency support to customers and other Field Service Engineers.

YOU MUST HAVE

• High School Diploma or GED

• 1+ years of related Field Service Engineering work experience.

• Valid Driver’s License

  WE VALUE

• Previous industry experience

• Previous technical/installation experience

• Previous customer service experience

• Good written and oral communication

• Advanced Degree

• Good presentation skills

  BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here (https://benefits.honeywell.com/)

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here (https://www.honeywell.com/us/en)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.