Director of Product Management (Premium security)

Who Are We?

We’re more than just a company; we’re a global leader in digital safety. With a strong commitment to ensuring that everyone can navigate the digital world securely, we unite the best minds and cutting-edge technology through our family of brands: Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Together, we protect over 500 million people worldwide. Our workplace is built on inclusivity, where your well-being is a top priority. We believe success comes from balance and authenticity. When you’re thriving, you’re unstoppable. So, bring your bold ideas and unstoppable drive, and join us in shaping the digital world. Ready to make an impact? Join #TeamGen.

How We Work

This positions perferred location is New York, California (Mountain View) or Tempe. We work hybrid, 3 days in the office preferable, this gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions and build relationships. At the same time, it offers flexibility you need to focus and do your best work.

Mission and Goal

We are seeking an experienced and strategic-minded Director of Product Management to lead our Premium Security portfolio in Cybersecurity line of business. As a leader within our product organization, you will be responsible for the acquisition, growth and retention of the Norton Security products while maintaining the higher customer satisfaction. Your role will involve building the product strategy, managing the roadmap, working with a team of product managers to deliver successful business outcomes while maintaining high customer satisfaction. You will be working in a matrix organization with multiple stakeholders, spread across different locations and time zones and will need to gain alignment for successful prioritization and risk mitigation.

Objectives

• Strategic Leadership: Conduct thorough research of the market, competition, customer needs and assess our internal strengths and weaknesses to build the winning product strategy. Develop and implement product strategies that align with the company’s vision and market needs.
• Financial Oversight: Manage budgets, expenditures, and financial projections related to product development. Evaluate the financial performance of products and make data-driven decisions to optimize profitability.
• Team Leadership: Lead, mentor and inspire a team of 2-3 senior product managers, providing guidance and support to achieve product goals. Foster a collaborative and innovative team environment.
• Stakeholder Engagement: Collaborate with other product managers, Sales and Go-to-Market teams, design, engineering, support, PMO, and other groups to ensure successful alignment, prioritization, and risk mitigation. Communicate product vision and progress to senior management and other stakeholders.
• Execution Prowess: Develop and maintain the roadmap across different product lines, ensuring alignment with business objectives and customer needs. Oversee the entire product development lifecycle from ideation to launch, ensuring the timely delivery of high-quality solutions. Define, monitor, and assess the KPIs to provide actionable insights and projections for the product to satisfy the underlying business goals. Iterate on features and functionalities to enhance customer value and user experience.

Competencies

• 10+ years in product management, with 5+ years in a leadership role, experience in mobile-first SaaS or consumer security products is a bonus.
• Demonstrated success owning product strategy, business outcomes, and cross-functional leadership.
• Deep understanding of subscription and freemium models, user lifecycle management, and monetization tactics.
• Familiarity with scam protection, privacy, or security-related feature sets is a strong plus.
• Strong communication and storytelling skills with the ability to influence execs and drive alignment.
• Proven ability to ship successful products at scale in a complex, matrixed organization.
• Self-starter and self-motivator with strong understanding of the business landscape and market ecosystem.
• Great team leader with business acumen, excellent communicator, relationship builder, and presenter at senior level.
• Skilled in research, ideation and creative problem-solving.

Benefits

At Gen Digital, we are committed to supporting our employees’ well-being and professional growth. Our comprehensive benefits package for U.S. team members includes:

• Health & Wellness – Access to medical, dental, and vision insurance plans.
• Financial Security – 401(k) retirement plan participation plus opportunities to invest through our Employee Stock Purchase Plan (ESPP).
• Work-Life Balance – Generous paid time off (PTO), company holidays.
• Professional Development – Annual education reimbursement for job-related courses.
• Wellness Reimbursement –to cover fitness-related expenses.
• Additional Perks – Access to commuter spending accounts, legal assistance plans, family support services, and exclusive employee discounts.
• LinkedIn Tag:#LI-AM1

Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds.

We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. Learn more about pay transparency.

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

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