Director of Volunteer Services & Youth and Community Engagement

Job Description:

Position Title: Director of Volunteer Services & Youth and Community Engagement

Position code: 10076

FLSA Status: Exempt

Location: HRC Roslindale & HRC Dedham Health Care Center, Multigenerational Services

Title of Immediate Supervisor: Chief Nursing Officer and Vice President of Patient Care Services

Position Summary:

The Director of Volunteer Services and Youth and Community Engagement will be responsible for the designing, planning, recruitment, support and management of the staff and volunteers at Hebrew SeniorLife (HSL). The Director with be responsible for ensuring active integration of volunteers and multigenerational programing with community life programming and staff at the Roslindale and Dedham campuses. The Director will be responsible for the recruitment, screening and onboarding of volunteers and multigenerational partnerships and for fostering a culture of appreciation to the volunteer base. Will oversee the screening and identification of appropriate volunteer opportunities for Senior Living campuses and will work in collaboration with designated site leaders to establish volunteer/multi-generational experiences and programming. With direction, and in collaboration with the Development office, will participate in cultivating partnerships for philanthropic and fundraising opportunities. The Director will be responsible for the planning and oversight of the department budget and in ensuring adherence to regulatory requirements.

Core Competencies:

• Demonstrates a commitment to teamwork.
• Demonstrates flexibility and willingness to support change.
• Demonstrates ability to manage systems and processes and implement change.
• Demonstrates excellent communication skills.
• Demonstrates strong computer skills.

Position Responsibilities:

• Interviews volunteer applicants to determine their aptitudes, abilities, interests and other qualifications; determines what level of training or orientation needed for volunteers; organizes and delivers appropriate training/orientation.
• Manages volunteer staff. Provides feedback and guidance. Establish goals, monitor progress. Establish a culture of “grow professionally”.
• Establishes processes and systems with Senior Living sites to promote and support volunteer and multi-generational programming for their respective campuses.
• Plans and coordinates volunteer appreciation events. Works closely with colleagues from Life Enhancement, Nursing, Religious Services, Expressive Therapies, Physical and Occupational Therapies and other departments to assess their ongoing needs and partners to make volunteer placements that meet the needs of both the volunteer as well as the institution.
• Ensures ongoing communication via newsletters and other venues to keep volunteer base informed and engaged.
• Oversees the use of a volunteer management database system. Enhances and improves data management.
• Designs, develops, and manages volunteer services budget.
• Establishes and maintains an internal volunteer and multigenerational program pool of residents (IL residents) to support quality of life of patients and enhance educational experiences of Rashi students.
• Ensures regulatory compliance with volunteer requirements as outlined through policy and procedures.
• Evaluates existing programs and continuously considers opportunities to enhance and create efficiencies. Collects and analyzes data to inform advancement of the program.
• Creates infrastructure with Housing Sites to foster alignment and expand volunteer opportunities for the various sites.

Qualifications:

• BA/BS. 5 years of volunteer management or related experience. Demonstrated leadership, strategic thinking, relationship building skills required.
• Highly organized.
• Ability to prioritize big picture ideas and execute into tangible actions.
• Excellent written and oral communication skills.
• Demonstrated ability to present effective and compelling messages to individuals, groups and the public.
• Strong interpersonal skills and an ability to work with a diverse variety of individuals.
• Intermediate to Advanced Microsoft Office Suite computer skills.

Physical Requirements:

• Contact with residents under a wide variety of circumstances, which may include exposure to unpleasant odors, sights, and sounds.
• Push wheel chairs on flat surface and up/down ramp
• Gloves and masks worn occasionally.
• Standing, walking, and sitting.
• Transporting and assisting with transferring residents.
• Lifting supplies and equipment up to 15 lbs.
• Some reaching, stooping, squatting, bending, kneeling and crouching.

Remote Type

On-site

Hebrew SeniorLife is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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