Document Control Program Manager

An Amazing Career Opportunity for a Document Control Program Manager!! 

Location: Austin, TX; Cardiff, GBR; Ft. Lauderdale, FL; Galway, IRL; Nazareth, PA 

Job ID: 36390

Document Control Program Manager position reporting into the Global Product Release and Change Management Team. The primary focus of this role is to lead document control activities, support strategic project deliveries, drive continuous improvement and support tactical activities of wider change management team.

Additional duties of this role will be to efficiently and accurately process requests related to new product releases, change requests, documentation releases, and other types of requests, ensuring compliance to global policies, Quality Management System and ISO standards. 

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. 

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

As our Document Control Program Manager, you’ll support HID’s success by: 

• Leading the management and optimization of global operational document control applications to ensure efficiency and compliance.
• Creating, maintaining, and delivering comprehensive training materials and job aids for core document control applications, enhancing user proficiency and adoption.
• Identifying opportunities for continuous improvement in document control standards and applications, implementing best practices to enhance operational effectiveness.
• Collaborating with various functional teams across operations, legal, HR, It and others to define an uphold global document control standards.
• Partnering with senior stakeholders to define and implement best practice standards, ensuring alignment with organizational goals and regulatory requirements.
• Collaborating with upstream and downstream stakeholders to effectively process requests in accordance with corporate documentation standards.
• Acting as a facilitator to ensure new document and product related document release requests are accurately completed and compliant across all applications.
• Evaluating documents and change orders to ensure compliance with global corporate documentation standards, compliant with ISO requirements and quality management system requirements.
• Ensuring comprehensive support for both internal and external audits related to document control, maintaining compliance and readiness.
• Assisting with processing, approval routing, and expediting change orders through Document Management and PLM systems, ensuring timely and accurate documentation flow.
• Reviewing internal policies and procedure documents for proper corporate formatting, ensuring consistency and adherence to standards.
• Taking on related functional projects as assigned, contributing to the overall strategic objectives of the department.

Your Experience and Background include: 

• Ideally, a degree in a relevant field or equivalent professional experience.
• Minimum of 4 years of experience with ConvergePoint or other document management systems.
• At least 4 years of experience in document control, specifically for corporate policies and procedures, engineering product documentation, and product release and change management activities.
• Minimum of 4 years of experience in quality management, with a strong understanding of ISO 9001 standards
• Experience with ConvergePoint, Agile PLM and Oracle EBS systems is preferred.

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity.If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com. 

We make it easier for people to get where they want to go!

On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it. 

When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 61,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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