Global Account Manager

As a leading global manufacturer of industrial tools and attachments, our premium brands include Paladin, LaBounty, Pengo, Dubuis, and STANLEY which offer premier equipment and services in more than 200 product categories.

In this role, your mission and responsibilities will be to:

Account Manager plays a crucial role in managing and expanding key relationships with high-value global clients across multiple regions. This position focuses on developing long-term strategic partnerships, ensuring client satisfaction, and driving business growth by aligning the company’s solutions with the unique needs of the accounts. Specifically, you’ll:

  • Account Development: Build and maintain strong relationships with OEM customers to drive account growth, ensure satisfaction, and foster long-term partnerships.
  • Sales Execution: Develop and implement judicious sales plans to achieve revenue targets, expand market share, and introduce new products to OEM partners.
  • Market Analysis: Monitor industry trends, competitive activity, and customer needs to identify growth opportunities and adapt sales strategies accordingly.
  • Contract and Agreement Management: Negotiate and manage contracts, pricing structures, and supply agreements to ensure alignment with business objectives and customer expectations.
  • Collaboration and Reporting: Work closely with internal teams (engineering, production, and marketing) to meet OEM customer requirements and provide regular performance updates to leadership.

Experience and requirements:

You’re a curious problem solver who can bring big ideas to life. You’re creative and scrappy but can navigate a large organization with ease. You’re agile and adaptable but work with precision to ensure we always deliver top-notch customer experiences. You also have: 

  • Technical Expertise: Strong knowledge of heavy equipment, attachments, and OEM applications, with the ability to convey technical solutions effectively.
  • Sales Acumen: Proven success in developing strategies, achieving sales targets, and managing key accounts in a B2B environment.
  • Customer Relationship Skills: Excellent interpersonal abilities to build and maintain strong OEM partnerships and address customer needs.
  • Industry Insight: In-depth understanding of the heavy equipment market, including competitive trends and dealer/distributor networks.
  • Analytical and Negotiation Skills: Proficient in market analysis, pricing strategies, and negotiating agreements to drive mutual success.

We offer a competitive salary for the position based remotely in the United States, with a range of $100,000 to $130,000 per year plus bonus, depending on experience and qualifications.

Epiroc USA LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. 

Employment at Epiroc USA LLC is “at-will,” which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, by state and federal guidelines. All employment is continued on that basis. No supervisor, manager or executive of the company, other than the General Manager in signed writing, has any authority to alter the foregoing. The signature of this document serves as an acknowledgment of receipt and does not create a contract of employment. 

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job. 

#LI-Remote #LI-HP1

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn’t just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com

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