Group Sales Coordinator (Part-Time, Year-Round)

Overview:

$23.00/hour

Join our Group Sales team as a year-round Sales Coordinator, supporting group sales programs, sales and sponsorship on-site event coordination, and ticketing needs. This role ensures top-notch service for group clients and sponsorship partners, managing pre- and post-booking reservations, menus, on-site event logistics on the phone and on-line, ensuring successful event execution.

Why You’ll Love It:

Gain hands-on experience in group sales and event coordination. Work in a dynamic, fast-paced environment with a fun, collaborative team and help create memorable experiences and exceptional service for group guests that keep them returning year after year.

Responsibilities:

• Provides support to Youth Sales, Corporate Sales, Event Execution to ensure all groups are appropriately serviced pre-, during- and post- event or visit including receiving tickets, navigating event changes/needs, accurate invoicing, post event surveys/recaps are sent.
• Act as single point of contact for internal and external park specific operational stakeholders on group and sponsorship business.
• Answer incoming sales and service calls as needed. Provide accurate product and program information including suggestive up-sell of additional products as appropriate. Maintain a high level of accuracy for information given.
• Review all internal memos and park planners to inform park operational teams with accurate information for all group sales products, client events, sponsorship activation and other general park and marketing programs.
• Resolve any group sales guest concerns by providing superior guest service
• May assist with executing corporate catered and youth group programming events as needed.
• Assists with training and management of sales assistants in event execution or sales support at each location.

Qualifications:

• High School Diploma/GED or experience in sales and/or experience supervising associates.
• Initiate and maintain the company’s reputation and dedication to safety, service, courtesy, cleanliness, and integrity.
• Work collaboratively in a team setting, with positive, problem-solving mindset and approach.
• Utilize strong written and verbal communication skills, including speaking in front of groups.
• Possess excellent computer, data entry, and typing skills and accuracy, and previous office administration experience is a plus.
• Ability to work evenings, weekends, and holiday periods to meet business needs.

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