HR Benefits Specialist / HR Compensation Specialist

• Need someone who has a working knowledge of Benefits who can assist with our Open Enrollment period and provide support while we have a couple team members on leave. In addition to Benefits knowledge this person would need excellent customer service skills as they will assist with answering phones and handling benefits questions, issues, and requests.
• The Benefits Specialist, under the general supervision of the Benefits Operations Manager for the Norfolk Healthcare Consortium, is responsible for the day-to-day support of benefits administration and retirement benefits. Performs related duties as required.

Essential Functions:

• This information is intended to be descriptive of the key responsibilities of the classification. The following examples do not identify all duties performed by any single incumbent. Specific requirements of individual positions are described in the Job Description.

Role & Responsibilities:

• Responsible for the daily benefit processing to include enrollments, terminations, changes, beneficiaries, medical and dental insurance, life, accident and disability, and retirement, etc.
• Answer benefit questions, research specific questions, and respond verbally or in writing as necessary.
• Processes and reviews benefit information ensuring that information is properly entered into the payroll/benefit system and staying informed of changes to benefit programs.
• Implements new and approved benefit plans and changes by preparing announcement material, booklets, and other media as well as conducting employee meetings for communicating new plans or changes to employees.
• Conducts employee benefit orientations, Annual Enrollment briefings and ensures employee understanding of benefit programs by regularly generating communication and counseling employees/dependents as situations arise.
• Resolves employee complaints related to benefit plans. Handles benefit inquiries and complaints to ensure quick, equitable, courteous resolution.
• Acts as a resource for employees to ensure their understanding and compliance with benefit and HR policies and regulations.
• Keeps management advised of potential problem areas and recommends/implements solutions as appropriate.
• Monitors, administers, and communicates with employees matters regarding COBRA, FMLA, ADA, HIPAA and other federal and state laws ensuring compliance.
• S Completes testing on benefit processes and reporting functionality related to, regular system updates/enhancements, and provider implementations as needed.
• S Performs other duties as assigned.

Required Skills:

• Formal education / Knowledge – A Bachelor’s Degree in Human Resources, Business Administration, Information Technology or equivalent in education and experience.
• Experience – Some experience in employee benefits and/or HR administration or related field preferred.
• Certifications and Other Requirements – SHRM, PHR or GBA/CEBS preferred.
• Reading – Work requires the ability to read reports, general correspondence and work-related documents.
• Math – Work requires the ability to perform general math calculations such as addition, subtraction, multiplication and division.
• Writing – Work requires the ability to write professional correspondence.
• Complexity – PeopleSoft experience or another benefits platform is preferred,
• Experience with Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Interpersonal / Human Relations Skills – The ability to communicate effectively to employees about their benefits, the ability to solve problems and know when to escalate an issue. Communication skills should include the ability to defuse tense situations. Teamwork is an essential component of the job and may be required to complete your job duties, including working with vendors, other departments, other team members, etc.

About our Company: –
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer” and “US Citizens & all other parties authorized to work in the US are encouraged to apply.”
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.