Human Resources Investigator

• Lead investigations into employee complaints, policy violations, and workplace concerns. Process investigations under attorney client privilege when necessary.
• Interview complainants, respondents, and witnesses with professionalism and neutrality.
• Analyze evidence, maintain detailed documentation, and prepare comprehensive investigation reports.
• Manage the intake, triage, and tracking of cases through the EthicsPoint/Navex platform.
• Effectively manage caseload of investigations to meet expected timeframes for completion.
• Communicate findings as appropriate to management, HR, and reporting parties.
• Ensure timely updates, accurate recordkeeping, and proper case closure.
• Provide regular and ad-hoc updates on the status and trending outcome of investigations to management and stakeholders.
• Generate reports and analytics to identify trends and support compliance efforts.
• Collaborate with HR Advisors, HR Business Partners, HR leadership, Legal, and/or Compliance to determine appropriate actions based on investigation findings.
• Provide guidance on policy interpretation and risk mitigation strategies.
• Ensure compliance with collective bargaining agreement guidelines surrounding grievances and investigations.
• Support HR in implementing corrective actions and follow-up measures.
• Assist Legal and Compliance teams to respond to subpoenas, audits, and other formal data requests.
• Ensure timely and accurate retrieval of relevant documentation and communications.
• Maintain confidentiality and data integrity throughout the process.
• Ensure legal compliance with all State and Federal regulations.
• Performs other related duties as assigned.

Schedule

• Monday-Friday, 8am-5pm
• In-office minimum 1 day per week; up to 5 days as needed for investigation purposes.
• Local travel up to 20%
• May require evening and weekend as needed to connect with employees for investigation interviews

Required Skills, Knowledge, and Abilities

• Strong knowledge of federal, state, and local employment laws and regulations.
• Strong interviewing and fact-finding skills.
• Excellent written communication and report-writing abilities.
• High attention to detail and accuracy.
• Strong organizational and time management skills.
• Ability to manage multiple cases simultaneously under tight deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Familiarity with HRIS and case management systems (e.g., EthicsPoint/Navex) (preferred).
• In-depth understanding of HR policies, procedures, and best practices.
• Working knowledge of federal, state, and local employment laws (e.g., Title VII, ADA, FMLA, FLSA).
• Knowledge of workplace investigation protocols and documentation standards.
• Understanding of data privacy and confidentiality requirements (e.g. HIPAA).
• Awareness of diversity, equity, and inclusion principles in workplace investigations.
• Ability to remain neutral, objective, and professional in sensitive situations.
• Ability to handle confidential information with discretion and integrity.
• Ability to analyze complex situations and make sound, evidence-based recommendations.
• Ability to build trust and collaborate effectively with cross-functional teams.
• Ability to adapt to changing priorities and evolving organizational needs.
• Ability to handle sensitive and confidential information.
• Capacity to remain calm and professional under pressure.

education/Training and experience Requirements:

• Bachelor’s degree in Human Resources, Business Law, or related field, or equivalent work experience required.
• 3+ years of experience in HR investigations, employee relations, or compliance.
• Experience in healthcare (preferred).
• Strong knowledge of employment law, HR policies, and investigation procedures.

Licenses & Certifications

• PHR, SHRM-CP, or SHRM Workplace Investigations (preferred)

MRA is an Equal Opportunity/Affirmative Action Employer