Intake Specialist

Description

The Intake Specialist has a broad range of responsibilities including accurate and timely data entry, understanding, and selecting inventory and services in key databases, communicating with referral sources, and appropriately utilizing technology to notate patient information/communication.

Enters referrals within allotted timeframe as established; meeting productivity and quality standards as established.

Communicates with referral sources, physician, or associated staff to ensure documentation is routed to appropriate physician for signature/completion.

Accurately enters referrals into appropriate system based on the type of referral obtained.

Works with local branch leadership to ensure appropriate inventory/services are provided.

Assists with other regional team functions, as necessary.

For non-Medicaid patients communicates with patients their financial responsibility, collects payment and documents in patient record accordingly.

Follows company philosophies and procedures to ensure appropriate shipping method utilized for delivery of service.

Skills

Customer service, Microsoft office, Data entry, Customer support, Call center

Additional Skills & Qualifications

Ability to appropriately interact with patients, referral sources and staff.

Decision Making

Analytical and problem-solving skills with attention to detail

Strong verbal and written communication

Excellent customer service and telephone service skills

Proficient computer skills and knowledge of Microsoft Office

Ability to prioritize and manage multiple tasks

Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction

Pay and Benefits

The pay range for this position is $16.00 – $16.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Newton,IA.

Application Deadline

This position is anticipated to close on Apr 18, 2025.

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Read Full Description