JOB DESCRIPTION

Job Overview: 

The Training Officer, Economic Empowerment provides training and technical support to IRC’s Economic Empowerment (EE) programs in US cities and, primarily, to external stakeholders engaging in training and TA.  The Training Officer is responsible for helping RAI field offices identify opportunities and build and monitor sustainable, cost-effective programs and services that promote client’s economic empowerment and self-reliance. PE provides a great deal of external training and capacity building through external contracts and grants. A focus in this position will be financial coach training both virtually and in-person.  PE has embraced a “bundled services” approach to economic empowerment programming, and the Technical Advisor will promote the successful adoption of this model and integration of EE programs with other core sector services throughout the network. The Training Officer will ensure that RAI develops efficient, sustainable, evidence-based program models, and helps the IRC increase the scope of its Economic Empowerment programs.

Major Responsibilities:

Training & Technical Support 

• Lead strategy for development of Economic Empowerment’s training and technical assistance materials, including webinars, self-paced e-learning, online certificate courses, etc.
  • Oversee provision of consultation, guidance, and recommended resources in response to questions and technical assistance requests.
  • Oversee development of relevant learning resources such as information guides, blog posts, podcasts, videos, etc.
• Develop and deliver training related to designated area of expertise, to include webinars, self-paced e-learning, online certificate courses, etc.
• Provide consultation, guidance, and recommended resources in response to questions and technical assistance requests.
• Lead development of relevant learning resources such as information guides, blog posts, podcasts, videos, etc.
• Coordinate delivery of technical training on EE program topics.
• Ensure that EE programs are technically sound and of the highest quality.
• Provide remote and on-site technical support and assistance in the design, development, implementation, monitoring and evaluation of EE programming.
• Develop and adapt tools, policy and curriculum to support standard program delivery.
• Establish best practices and develop resources to support replication of successful financial education, asset development, credit-building, micro-lending and microenterprise and related services.
• Develop tool kits, trainings, and other resources to support the development and enhancement of EE programs and services, including adoption of the bundled services model.
• Leverage internal and external technical resources to expand IRC capacity.
• Support and enrich an active Community of Practice on financial education and counseling.
• Monitor and report to RAI senior management on the successes and challenges of EE program.

Assessment & Evaluation

• Ensure economic empowerment methodologies are evidence-based.
• Coordinate tracking, compilation and analysis of key indicators and outcomes for economic wellbeing.
• Adapt and develop evidence-based tools for measurement and assessments of EE programs.
• Contribute new evidence, ideas and analysis to promote program impact and cost-effectiveness.  
• Identify and share best practices across the network and with external partners.

KEY WORKING RELATIONSHIPS

Position reports to: Senior Director, Economic Empowerment 

The Training Officer maintains close working relationships with program managers, technical staff in the field offices, and staff in the PE unit.  The Senior Trainer is also expected to develop and maintain external relationships with service providers and research institutions across the country.

Requirements:

• Bachelor’s degree in Business, Finance, Community Development or related fields required or similar work experience;  
• Approved financial coach trainer by CNM Ingenuity;
• Minimum of four years of experience with progressive responsibility in economic programming at the community level;
• Demonstrated expertise in program design, monitoring and evaluation, with the ability to turn concepts and strategy into measurable action;  
• Demonstrated understanding of financial education, career development, asset development micro-lending or related programs, ideally within the context of serving low-income immigrant and refugee communities;
• Excellent communication, teambuilding and interpersonal skills;
• Ability to think strategically and creatively;
• Strong organizational skills with ability to juggle multiple tasks, set priorities, effectively manage time and meet deadlines, and proven ability to work under pressure.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements