IT Asset Management Technician

<div class="isg-job-description“>Job Title: IT Asset Management Technician
Location with zip code:  Lafayette, IN, 47905
Duration: 6 Months
Pay Rate. $22/Hour on W2 without benefits
Shift: Standard Shift (Monday–Friday)
Job Summary:

• The primary purpose of the IT Support Specialist is to support all employees and contractors at the location and manage the full life cycle of IT/OT assets in both business and process networking environments. The incumbent must communicate professionally and effectively with a wide variety of people.  This communication occurs face to face, over the phone, remote access, Teams and in writing.

Role & Responsibilities:

• Provide IT / OT deskside support to all employees at the Arconic Lafayette plant in Lafayette, IN and other remote sites
• Provide White Glove IT services to all company executives at the Arconic Lafayette plant in Lafayette, IN and other remote sites
• Diagnose and resolve software and hardware incidents, including operating system (Windows 10, 11), network, mobile devices and software across a range of business and OT applications
• Operate with Arconic IS standards and conventions and applicable Arconic BU/RU IT Standards
• Stage, configure, and deliver IT assets (e.g. personal computers and mobile phones)
• Manage the inventory of IT assets for the site(s)
• Use logic and reasoning to research and resolve technical issues and know what to do next and/or when to escalate for help
• Support all IT systems at the location
• Work across a global IT support team to share information and best practices

Also note:

• Requires the ability to walk, bend and stand for periods of time required to perform labor-related duties.  This position requires frequent visits to the shop floor environment to troubleshoot and resolve problems.  Ability to lift 50 lbs. when moving equipment.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualification:

• High School Diploma or Equivalent from an accredited organization
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
• This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.

Exceptional Candidates also have: (preferred)

• Bachelor’s degree from an accredited organization.
• 2 years previous IT support experience.

About our Company: –
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer” and “US Citizens & all other parties authorized to work in the US are encouraged to apply.”
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.