Location Manager – Memphis, TN

Start a Watco Career and Discover the Difference

Keep the world’s supply chain moving. That’s what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. 

Whether you’re at one of these locations or in a support-services role, there’s one thread that ties everyone together. We’re all on the same team. One Watco. 

Here’s what you can expect from Watco: 

• Award-winning culture recognized by Forbes and Newsweek
• Competitive compensation and benefits
• Paid on-the-job training with peer trainers 
• Operations training at the Safe Performance Center in Birmingham, Alabama
• Leadership and development programs offered through Watco University 
• Career advancement opportunities

This location does not offer railroad retirement.

General Purpose

The Location Manager reports directly to the Vice President of Operations and is responsible for the coordination of efforts between all railroad departments and with the co-located Watco terminal operation. The Location Manager must achieve performance goals with optimum safety, economy, efficiency, and effectiveness ensuring profitability of all departments. The Location Manager is responsible for establishing operating budgets based on yearly projections (graduated in monthly increments to show seasonal variations) formulated in conjunction with historical data and future projections from local management and the operations marketing department. Once the railroad budget is established and approved, the Location Manager will establish methods of ongoing controlled surveillance of both the quantitative and financial measurements. Quantitative measurements will be compared to goals and budgeted financial projections will be compared to actual performance by month. The Location Manager will have the responsibility of controlling expenses in all areas of the operation. The Location Manager must maintain sufficient and relevant marketing knowledge to continuously monitor and support increased railroad revenue, and growth in customer base. Selection, training, and positive motivation of a viable management team to conduct company business and guide manageable and profitable company growth is central to location manager responsibility. 

Essential Duties and Responsibilities 

• To manage, direct and provide insight and follow up to all departments within the railroad.
• To coordinate operations with the co-located Watco terminal operations.
• To establish operating budgets from forecasts provided by projections and input.
• To establish performance goals, quality standards, and monitor both quality and quantity of all facets of the railroad, ensuring profitability
• To prepare and conduct performance appraisals for all personnel reporting to him directly and approve all performance appraisals prepared by supervisors prior to review with the personnel reporting to them, to ensure equality and effectiveness.
• To administer wage increases consistent with established budgets, skill level achievements, and safety and employee behavior toward their job responsibilities.
• Have sufficient experience or equivalent working knowledge and understanding of all railroad operations
• To manage and insure a positive relationship between all of our customers including but not limited to our class one partners, Freight customers, and other interchange partners.
• Accountable for the planning, coordination, and implementation of all railroad activities, assuring optimum economy while maximizing efficiency ensuring profitability of the company.
• Accountable to ensure all company policies and procedures are being followed by employees in their charge and all are administered fairly and equitably.
• Accountable for asset utilization. This will entail routine evaluation of Switching requirements, capital improvement projects to maximize efficiency. Excess assets and facilities will be offered as a revenue source.
• Accountable for the selection, training, and motivation of a viable management team to conduct all railroad business and guide its day to day management and profitable growth.
• Accountable for customer satisfaction through personal contact and management of systems providing accurate accountability of car location, car hire, demurrage, receivables, and efficient movements of each car move.
• Accountable for the development, approval, and periodic review of operating procedures for all railroad activities. This area will include all technical, operational, and support functions.
• Accountable for the development of budgets and operating plans to not only outline departmental budgets and activities, but also complement the corporate strategic plan.
• Accountable for the development and adherence to safety and environmental law compliance. This will include adherence to all company policies and procedures in the areas including long term protection from future company liabilities.
• Accountable for the preparation and administration of performance appraisals for personnel reporting directly to him. Review and approve all performance appraisals prepared and administered by subordinates.

Supervisory Responsibilities

• Directly supervises hourly Team Members.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

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