Manager, Hybrid Infrastructure – Dell Practice

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Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Job Summary

The Manager, Dell Practice oversees a team of technical coworkers responsible for architecting Dell ISG solutions including bills of material and statements of work, supporting the efforts of sellers and sales-aligned solution architects, and closing opportunities for the Dell practice.

What you will do

• Manage a team of coworkers, including performance management, coaching and development.
• Collaborate with CDW partner/product management and the Dell channel team supporting CDW, to develop sales and marketing strategies and grow revenues and activations. Coordinate collaboration with Sales/Marketing/Operations around the Dell programs and processes to drive improvement and efficiencies.
• Manage available resources to maximize short-term initiatives and develop longer term strategic plans in accordance with company goals.
• Source and manage external resources necessary to increase the effectiveness of the goals of the group.
• Mentoring/motivating, training and developing the members of the Dell team while also growing category metrics and achieving profit and activation growth.
• Drive profits by increasing high margin business, while bringing additional value to CDW customers.
• Identify opportunities for process and strategy improvements for selling Dell products and services while collaborating with other strategic solution groups responsible for developing internal joint offerings.
• Develop and maintain strong relationships with vendors and work to identify new areas for building sales opportunities.
• Serve as the escalation point with customers to close Dell opportunities and resolve customer or partner satisfaction issues.
• Contribute to the development and execution of quarterly and annual sales and operations plans.
• Manage monthly and quarterly reporting process using metrics in these reports to better manage the business.
• Work cross-functionally to consistently develop internal and external collateral for generating customer and AM awareness.
• Develop and maintain strong internal relationships departmentally and working to identify new areas for building Dell sales opportunities.
• Achieve profitable growth at above market rates.
• Create long-term vision and build strategic plans to achieve goals.
• Manage key vendor relationships, which include contract negotiations, business planning, marketing initiatives, executive alignment, sales contests, kickoffs, and recognition programs.
• Responsible for hiring, onboarding, development and training of new coworkers. Provide support and long-term plans to retain top talent.

What we expect of you

• Bachelor’s Degree
• 3 years of experience managing coworkers.
• History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines
• Demonstrated analytical and strategic skills with the ability to creatively problem solve
• Proven track record of successfully adhering to a budget
• Strong organizational skills and attention to detail
• Proficient in Microsoft Office applications, with advanced knowledge of Excel and PowerPoint
• Must possess excellent verbal and written communication skills with the ability to effectively interact with all stakeholders and various cross functional teams as well as customers
• Proven analytical skills and the ability to proactively collaborate and build relationships, take initiative and creatively problem solving while adapting to the changing needs of the business while meeting deadlines
• Demonstrated ability to develop and maintain strong relationships with internal and external stakeholders
• Ability to engage with customers, partners and industry leaders and demonstrate ability to sell value of partnering with CDW for Dell related opportunities
• Ability and willingness to travel up to 50% to other locations or client sites
• Ability to understand, remember, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to multi-task, organize and prioritize. Ability to apply common sense in performing job. Ability to understand and follow basic instructions and guidelines. Ability to travel as needed.

Preferred Qualifications

• Demonstrated ability to build strategies, gain group consensus on plans, and successful execution
• Experience building and managing goal methodology
• General technical knowledge around Dell related products and/or services

• Pay range: $83,000- $ 127,000, depending on experience and skill set
• Annual bonus target of $30,000 subject to terms and conditions of plan
• Benefits overview: https://cdw.benefit-info.com/
• Salary ranges may be subject to geographic differentials

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

CDW is an affirmative action/equal opportunity employer committed to a diverse and inclusive workplace.