Medical Assistant/ Records Clerk/ Document Specialist (Licensing/ License applic

• Entry of current and historic Lead Certificate data, and other notifications
• Entry of random data reports
• Handling day-to-day phone calls, e-mails, walk-ins, and mail regarding the rental registry
• Processing rental registry registrations and invoices
• To assist a superior in processing complaints and preparing correspondence involving health services licenses, complainants, attorneys, and other state and federal agencies.
• To assist in the maintenance of licensure and other related records in both manual and computerized file systems.
• To prepare and edit general correspondence, forms, spreadsheets, and related documents by utilizing various software applications and equipment.
• To relieve a supervisor of administrative details and other routine matters.
• To interact with the public on an ongoing basis.
• To assist in the preparation of licenses and other sensitive documents requiring auditing control.
• To receive and process applicable fees and documents pertaining to transactions.
• To effectively and efficiently respond to mail, telephone, and personal inquiries from consumers, governmental agencies, and interested parties requesting information concerning entities regulated by the department, and to provide courteous and efficient customer service over the phone, by email, and in person.
• To explain applicable regulatory laws and agency regulations to applicants, licensees, consumers, and other interested parties.
• To assist in the scheduling and administration of professional licensure qualifying examinations to include proctoring candidates undergoing written or practical examinations.
• To provide the public with accurate and detailed information on the qualifications and requirements for licensure in regulated professions, compliant procedures, etc.
• To process purchase orders, requisitions, and related documents and to maintain appropriate records.
• As directed, to assist in the orientation and training of employees.
• To do related work as required.

Knowledge, Skills, and Abilities:

• Strong oral and written communication skills.
• Ability to maintain confidence in records and information.
• Ability to properly manage and maintain physical and electronic records.
• Ability to operate office equipment, computer software, and hardware.
• Ability to take initiative in identifying problems and working creatively to solve them.
• A thorough working knowledge of office administrative practices and computer database systems.
• Ability to work independently on difficult or relatively complex tasks.
• Ability to interact professionally and courteously with the public and licensees; the ability to effectively communicate and maintain effective relationships with associates or with the public.
• Related capacities and abilities.
• Bi-lingual speaker preferred.

education:

• Minimum education required: High School diploma.

• Past experience in a high-volume office preferred
• Experience using computer software such as Outlook, Excel, Word, etc.
• Experience using non-standard software systems preferred
• Employment in a clerical or paraprofessional position involving the exercise of independent judgment in the review and preparation of documents and the processing of various transactions.

About our Company: –
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer” and “US Citizens & all other parties authorized to work in the US are encouraged to apply.”
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.