Office Manager

1. Enter new orders into TCM by following a pre-determined process, ensuring the system generates an acknowledgement of order within 24 hours.
2. Ensure invoicing is completed timely and accurately.
3. Enter purchase orders into the system timely.
4. Prepare and ensure accurate shipping paperwork is completed for deliveries.
5. Manage logistics of all deliveries to include Timber Creek fleet, third party carriers, customer pick-ups, and all other method of shipment.
6. Ensure accuracy of heat treat reporting, including printing of kiln reports and generation of all necessary paperwork.
7. Assist with any and all areas regarding monthly inventory process.
8. Coordinate with Corporate finance team regarding all credit card purchases and provide receipts or other backup.
9. Provide excellent customer service with external and internal customer base, vendors, and business partners.
10. Provide back-up services to office staff as necessary, including answering phones, ordering supplies, and filing.
11. Responsible for accurate time keeping information entered into Novatime; confirming employees’ schedules, time off, and daily hours of work.
12. Set up and train new employees on the use of Novatime.
13. Provide new hire paperwork, including benefit information, to employees; ensuring all documentation is filled out accurately and timely.
14. Provide all employment and benefit paperwork to corporate HR team. 
15. Direct all benefit inquiries to HR team for timely response.
16. Maintain positive relationship with employees in order to be a resource regarding Human Resource matters.
17. Receive and administer PTO requests.
18. Communicate with new employees and HR team regarding pre-employment drug screenings and ensure appropriate pre-employment checks are completed prior to full time employment.
19. Document daily attendance details, performance feedback and employee issues and report as necessary.
20. Coordinate with Corporate HR team regarding staffing agency placements, policy issues, and employment concerns while maintaining the highest level of confidentiality.
21. Maintain cooperative working relationship with leaders and collaborate on problem solving.

Qualifications
               To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
education and/or experience
               A high school diploma or equivalent is required. Prior leadership experience is preferred.  Associates degree or equivalent experience is preferred.
Language Skills
              Ability to read, analyze, and interpret general business documents in English, and communicate those out effectively. Professional communication is required.
Computer Skills
              To perform this job successfully, an individual should be able to work in a computer system generating reports and metrics. Knowledge of basic Microsoft Suite required.
Mathematical Skills
              Ability to calculate figures and use basic math skills.
Reasoning Ability
              Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
              The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
FCA Packaging is an Equal Opportunity Employer of Minorities, Females, Veterans, and Individuals with Disabilities.