Operations Manager- Day- Chicago Ford

Auto Warehousing (AWC) has been family-owned and operated for more than 50 years and is North America’s leader in finished vehicle logistics. Our mission is to service customer vehicles safely, efficiently, with quality and pride. Our Associates are the reason for our success, and developing their talent remains critical to our future.

AWC is hiring a full time Operations Manager for our Chicago Ford location. This is located near 122nd & Torrence. This will be a night shift position – 5:30am-5:30pm Monday- Friday and this position comes with an AMAZING benefits package and great pay too! Please apply fast for this position!

The general pay range for this position is $65,000-$80,000. The successful candidate’s actual pay will be based on various factors, such as qualifications, experience, internal equity, and market considerations.

AWC offers a generous benefits package supporting both physical and mental well-being. Benefits include health insurance for associates, spouses, and children; basic life and AD&D insurance; disability insurance; EAP; auto discounts; fitness reimbursements; a 401(k) plan with company contribution; and several voluntary benefits. Chicago staff have paid holidays, vacation and sick accruals, bereavement leave, and jury duty leave.

Summary of Position:

The Operations Manager is responsible for organizing, motivating and scheduling staff and directing the day-to-day operations of all rail and/or yard and/or shuttle and plant functions and/or any combination of operations. This position is responsible for ensuring the quality receipt/movement/storage of vehicles through efficient productivity of the work crews. This position coordinates the activities of all associates under the direction of the Terminal Manager to ensure a well-coordinated, productive operation. This is a general overview of the requirements for the position and is not an all-inclusive list of activities

Essential Functions, Duties & Tasks:

• Responsible for the daily scheduling of personnel in order to complete receipt/movement/storage, and pre-delivery inspections in a productive, cost efficient and safe manner.
• Direct the facility’s day-to-day activities.
• Oversee vehicle receipt/movement/storage.
• Oversee pre-delivery inspections.
• Assign personnel to job locations.
• Oversee yard operations.
• Ensure personnel have the support, tools and supplies needed for production.
• Conduct audits and make suggestions for corrective actions as needed.
• Observe operations and assist where needed.
• Ensure all AWC policies and procedures are followed.
• Communicate daily with leads, other staff and office personnel to determine staffing, supply and operational needs; ensuring daily manpower plans are met and there are no service failures to the customer.
• Participate in and ensure new associates receive the appropriate training.
• Responsible for the progressive disciplinary process in the area of counseling, coaching, warnings and other corrective actions to ensure that a productive labor climate exists.
• Oversees supervisor direct reports to ensure daily labor accounting is completed using the Workforce Time & Attendance system; acting as backup to supervisors in correcting and editing associate time if needed.
• Accurately interprets and mentors supervisors in the appropriate practices and standards under the Collective Bargaining Agreement to avoid unnecessary grievances and disputes; asks for guidance from senior management if unsure.
• Responsible for ensuring all end of shift reports and associated daily paperwork is completed on time, accurately and within company standards by the supervisors.
• Documents performance issues and coordinates all corrective action with the Terminal Manager.
• Responsible for all staff adherence to the safety programs in order to provide a safe, clean workplace for all personnel and within the regulations of local, state and OSHA standards.
• Report accidents and injuries on appropriate forms and communicates the same to all appropriate customer/vendors and AWC personnel at the time of accident or injury.
• Ensures that all AAR, Customer and AWC policies, processes and procedures are followed.
• Responsible for holding direct reports and hourly associates accountable to the Collective Bargaining Agreement.
• Responsible for coaching, mentoring of all direct and indirect reporting associates.
• Responsible for any other duties as assigned.

Knowledge, Skills & Abilities Required:

• Good communication skills, both verbal and written
• Ability to read and interpret technical manuals such as the AAR Manual
• Ability to effectively supervise and delegate work to others
• Ability to communicate deficiencies not in line with standard procedures in a diplomatic and appropriate manner
• Work with a great deal of autonomy
• Ability to keep confidential any documents and information seen, heard or generated in the performance of job duties
• Ability to work both indoors and outdoors, often in extreme weather conditions
• Must work outdoors 60% of the shift
• Mechanical aptitude.
• Must be computer literate with Word, Excel, Outlook and Time & Attendance software and be able to learn proprietary AWC VIPs software.

Education, Experience & Minimum Requirements:

• Must be able to read, write and communicate in English
• Must be computer literate
• High School Diploma or equivalent
• 3-5 years supervisory experience required, preferably in a logistics or manufacturing environment
• Excellent leadership, management and organizational skills
• Good driving record and must have and maintain a valid State Driver’s license.
• Ability to drive manual and automatic transmission vehicles
• Ability to work both indoors and outdoors, often in extreme weather conditions
• Must treat all individuals with respect and dignity
• Must have a positive attitude and ability to work in team-orientated culture with strong communication skills
• Must be customer-focused, results orientated, have solid decision-making abilities
• Must be able to resolve conflict with the ability to build relationships
• Must be adaptable and use effective coaching and mentoring skills

Preferred Requirements:

Associate’s degree or higher preferred

Auto Warehousing Company, including its subsidiaries, is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

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