PROBATION/PAROLE MANAGER – 11042025-72563

Job Information

State of Tennessee Job Information<figure class=”table”>

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LOCATION OF (1) position(S) TO BE FILLED: DEPARTMENT OF CORRECTION, PROBATION AND PAROLE FIELD SUPERVISION DIVISION, SHELBY COUNTY

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

education and experience: Graduation from an accredited college or university with a bachelor’s degree and experience equivalent to four years of full-time professional level experience in one or more of the following: probation/parole, counseling, social work, investigative, or legal experience.

Substitution of Experience for Education: Full time relevant professional experience, to include law enforcement experience may be substituted for the bachelor’s degree requirement on a year-for-year basis.
Substitution of Graduate Course Work for Experience: Graduate course work credit received from an accredited college or university in social science, behavioral science, criminal justice, criminology, social work, and/or law may substitute for the required experience to a maximum of two years (e.g., an additional 36 graduate quarter hours in one or a combination of the above-listed fields may substitute for one year of the required experience).

Necessary Special Qualifications: Applicants for this class must:

1. Be willing to and able to qualify with, carry, and use assigned weapons;
2. Be at least eighteen (18) years of age on the date of Application;
3. Be a citizen of the United States;
4. Have a good moral character, as determined by investigation;
5. Complete a criminal history disclosure form in a manner approved by the appointing authority;
6. Agree to release all records involving their criminal history to the appointing authority;
7. Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
8. Have no conviction for a felony or any domestic assault convictions or have been discharged under any other than honorable conditions from any branch of the United States armed forces;
9. Pass a physical examination administered by a licensed physician that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position;
10. Pass a psychological evaluation administered by a licensed mental health professional that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position;
11. Submit to and pass a pre-employment screening test for use of illegal drugs;
12. Possess a valid motor vehicle operator’s license at the time of appointment;
13. Upon appointment, successfully complete all additional prescribed course of instruction at the Tennessee Correction Academy and any and all on-line training.

Overview

Under general supervision is responsible for managerial probation and parole work of average difficulty, and performs related work as required. This is the supervisory class in the Probation/Parole Officer sub-series. An employee in this class supervises a moderate-sized probation/parole staff. This class differs from Probation/Parole Officer 3 in that an incumbent of the latter leads others or may supervise a small staff in probation and/or parole work. This class reports to and differs from Probation/Parole Deputy District Director in that an incumbent of the latter manages the staff and activities of a probation/parole district.

Responsibilities

1. Audits staff’s casework for quality and adherence to standards required by policy and procedures.
2. Directs staff to request arrest warrants for non-compliance by the offenders as required by policy and procedures.
3. Analyzes reports for needed action related to the offenders under their supervision.
4. Addresses public, offender, and staff complaints and grievances quickly and professionally as required by policy and procedures.
5. Acts as liaison with judges, court personnel, law enforcement and other agencies concerned with the probation/parole program and who may have an effect upon the success of agency goals.
6. Interacts in a positive manner with fellow employees and offenders to foster and maintain a respectful and harmonious working environment.
7. Exchanges information with law enforcement officers, district attorneys, other state agencies, representatives of outside organizations, and community agencies related to offenders.
8. Enforces departmental policy and procedure guidelines.

Competencies (KSA’s)

Competencies:

1. Directs Work
2. Drives Results
3. Manages Conflict
4. Plans and Aligns
5. Resourcefulness

Knowledges:

1. Administration and Management
2. Clerical
3. Customer and Personal Service
4. Law and Government
5. Public Safety and Security

Skills:

1. Complex Problem Solving
2. Coordination
3. Active Learning and Listening
4. Critical Thinking
5. Monitoring

Abilities:

1. Auditory Attention
2. Deductive Reasoning
3. Information Ordering
4. Speech Clarity
5. Problem Sensitivity

Tools & Equipment

1. Personal Computer
2. Telephone
3. Fax Machine
4. Printer
5. Copy Machine

Pursuant to the State of Tennessee’s Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State’s policy to provide an environment free of discrimination and harassment of an individual because of that person’s race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran’s status or any other category protected by state and/or federal civil rights laws.