Job Summary:
The Project Manager I is responsible for managing small complexity projects within programs or small complexity standalone projects.
This PM I will manage Grievance & Appeals, Digital Delivery, and Member/Provider Communications.. experience that shows Managed Care and workstream expertise will be highly recommended to hiring team.
Essential Functions:
- Responsible for successful delivery of project
- Ensure project milestone deliverables are completed and approved at every stage of the project lifecycle
- Assist with the continuous improvement of project management best practices, processes, and tools
- Responsible for ensuring project closure activities are completed
- Lead stakeholders in the refinement of the project charter if applicable
- Work with manager and collaborate with business owners on the identification and assignment of business resources
- Develop and maintain project schedule and WBS
- Work with manager and collaborate with IT point of contact on the identification and assignment of IT resources
- Work with manager to develop project resource plan including forecasting of EPMO FTEs and contractors
- Schedule project audits and ensure compliance to EPMO Governance audit requirements
- Develop and maintain project budget if applicable
- Capture and consolidate EPMO, IT, and business estimates for the Project
- Assess, manage, and control project scope, schedule, and budget change impacts
- Escalate issues to Business Owner, Program Manager, and EPMO Leadership as applicable
- Maintain project stakeholder matrix
- Drive cross-functional communication between impacted business and IT areas
- Work with Talent Development and Communications to develop project communication and training plans
- Schedule and facilitate project meetings including weekly status meetings and stakeholder meetings
- Work with Manager to represent project in program meetings or in Portfolio Governance meetings
- Capture and report on meeting notes, decisions, and action items
- Accurately track and report project status against plan to stakeholders at all levels
- Track, compile and report project metrics and budget
- Advocate for and adhere to EPMO standards, tools and processes
- Work with manager to implement mitigation strategies, contingency plans, and communicate/escalate to stakeholders
- Maintain RAID for project items
- Identify, log, assign and manage risks and issues
- Maintain project SharePoint site and project document repository
- Produce detailed reports, business decision documents, meeting minutes, and notification on assigned projects
- Work with Manager to develop project operations and support plan
- Perform any other job duties as requested
education and Experience:
- Associate Degree in Project Management or related field or equivalent years of relevant work experience is required
- Minimum of one (1) year of program coordination or project management experience is required
Competencies, Knowledge and Skills:
- Experience with Microsoft Office tools, including Project, Word, PowerPoint, Excel, Visio, Teams, Outlook, etc.
- Experience working in project management software is preferred
- Demonstrates analysis and reporting skills
- Ability to drive/make decisions and solve problems
- Demonstrates interpersonal and relationship building skills
- Demonstrates critical listening and thinking skills
- Ability to effective interact with all levels within the organization
- Demonstrates effective written and verbal communication skills
- Customer service oriented
- Ability to lead a project team of up to five core members
- Experience managing a project of up to $1M in budget
- Ability to prioritize work and team assignments to deliver projects on time, on budget, and meeting stakeholders expectations
- Demonstrates a sense of urgency
- Basic understanding of project management processes, techniques and tools, and development lifecycle
Licensure and Certification:
Working Conditions:
- General office environment; may be required to sit or stand for extended periods of time
Compensation Range:
$61,500.00 – $98,400.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position‘s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type:
Salary
Competencies:
– Create an Inclusive Environment
– Cultivate Partnerships
– Develop Self and Others
– Drive Execution
– Influence Others
– Pursue Personal Excellence
– Understand the Business
This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.
#LI-GB1
CareSource is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status or any other characteristic protected by applicable federal, state or local law.