Quality Control Manager (UH – Guam)

Subsidiary: KIRA Services

Job Title: Quality Control Manager

Work Location: Guam

Labor Category: Exempt

At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description-it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we support. Our growth fuels programs, services, and lasting value for the Tribe, making every success a shared one. For over 35 years THTBC and its subsidiaries has delivered essential services to federal clients across the globe. Whether supporting logistics, information technology, cyber security, or facilities operations, we are united by a shared mission: to create meaningful economic opportunity and growth of the Tlingit & Haida Tribes of Alaska.

Together We Grow – One Mission, One Team – With a Commitment to Serve

Scope of Work: The primary purpose of this position is to oversee all maintenance quality assurance activities, ensuring compliance with customer, company, and regulatory standards. The Quality Control Manager drives operational excellence through rigorous inspections, process improvement initiatives, and effective implementation of the Contractor’s Quality Control Plan (CQCP).

Responsibilities:

• Establish and maintain quality standards for maintenance in alignment with customer requirements.
• Conduct scheduled and unscheduled inspections to monitor and ensure consistent quality across operations.
• Review inspection results and performance data to identify trends and improvement opportunities.
• Maintain a comprehensive technical data reference library and report any deficiencies as required.
• Prepare detailed inspection reports for submission to the customer and Project Manager.
• Oversee the Quality Control Program and serve as the primary point of contact for all quality-related matters.
• Manage and implement the Contractor’s Quality Control Plan (CQCP).
• Coordinate with the Contracting Officer and Contracting Officer’s Representative (COR) regarding performance evaluations.
• Investigate customer complaints, implement corrective actions, monitor effectiveness, and document results for the COR per contract requirements.
• Supervise daily operations to ensure tasks are completed efficiently and contract performance goals are met.

Requirements:

• Minimum of 8 years of combined experience as a Superintendent, Quality Control Manager, Project Manager, or Project Engineer on projects of similar size, scope, and complexity.
• At least 5 years of direct experience serving as a Quality Control Manager on comparable contracts.
• Current CMQ/OE (Certified Manager of Quality/Organizational Excellence) certification.
• Successful completion of the Construction Quality Management (CQM) for Contractors course with a valid certificate.
• Working knowledge of USACE EM 385-1-1 safety requirements, including hazard identification and compliance procedures.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with work order management systems such as Maximo preferred.
• Ability to obtain and maintain a Tier 1 Public Trust background investigation.
• Eligibility to access and work on government sites.
• Possess a valid state driver’s license and a safe driving record to operate vehicles or equipment as required for the position.
• All candidates must successfully complete pre-employment screening including a comprehensive background check, motor vehicle record review, and a 5-panel drug test.

Physical Demands / Work Environment: This position is primarily office-based but requires regular site visits and field inspections. Candidates must be able to work outdoors in varying weather conditions and navigate active worksites safely. This may involve standing, walking, bending, or climbing for extended periods while wearing required PPE.
The role may require on-call availability, alternate shifts, extended hours, weekends, and holidays to meet mission requirements.

Benefits: We offer full-time employees and their families a comprehensive benefits package which includes:

• Medical, dental, and vision coverage
• Health Savings Account
• Hospital Indemnity Plan
• Company paid short-term disability, basic life & AD&D
• Employee paid long-term disability, voluntary life, and AD&D for dependents
• 401(k) retirement plan
• Accrued Vacation based on years of service and up to 56 hours of Sick Leave annually.
• Paid holidays throughout the calendar year

Equal Employment Opportunity: We are proud to be an Equal Opportunity Employer and comply with all applicable federal, state, and local employment laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, gender, gender identity or expression, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other characteristic protected by law.

Reasonable Accommodation: Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform the essential functions. If you have a disability or medical condition that requires reasonable accommodation, please inform the designated recruiter during the hiring process.