Retail Program Director

Program Director for Retail

Job Summary

The Program Director will oversee and manage complex projects within the Finance & Accounting domain utilizing expertise in Psft-Customer Relationship Management Portfolio & Project Management and Portfolio Management. This hybrid role requires strategic planning and execution to ensure successful project delivery while collaborating with cross-functional teams to drive business objectives. The candidate will play a pivotal role in enhancing organizational efficiency and achieving financial goals.

Responsibilities

• Lead the planning and execution of projects within the Finance & Accounting domain ensuring alignment with business objectives.
• Oversee the implementation of Psft-Customer Relationship Management solutions to enhance customer engagement and satisfaction.
• Manage Portfolio & Project Management processes to optimize resource allocation and project prioritization.
• Coordinate with cross-functional teams to ensure seamless integration of Portfolio Management strategies.
• Provide guidance and support to project teams fostering a collaborative and productive work environment.
• Monitor project progress and performance identifying areas for improvement and implementing corrective actions.
• Develop and maintain project documentation ensuring transparency and accountability throughout the project lifecycle.
• Facilitate communication between stakeholders ensuring all parties are informed and engaged in project developments.
• Utilize technical expertise to troubleshoot and resolve project-related issues minimizing disruptions and delays.
• Drive continuous improvement initiatives to enhance project delivery and organizational efficiency.
• Ensure compliance with industry standards and regulations maintaining the integrity and security of project data.
• Collaborate with senior management to align project goals with overall business strategy and objectives.
• Evaluate project outcomes and provide insights for future project planning and execution.

Qualifications

• Possess a strong background in Psft-Customer Relationship Management demonstrating the ability to implement and manage CRM solutions effectively.
• Have extensive experience in Portfolio & Project Management with a proven track record of successful project delivery.
• Demonstrate expertise in Portfolio Management optimizing resource allocation and project prioritization.
• Hold a deep understanding of Finance & Accounting domain ensuring projects align with financial goals and objectives.
• Exhibit excellent communication and interpersonal skills facilitating collaboration and stakeholder engagement.
• Show proficiency in strategic planning and execution driving projects to successful completion.
• Display strong analytical and problem-solving skills identifying and addressing project-related challenges effectively.

Certifications Required

Certified Project Management Professional (PMP) Certified ScrumMaster (CSM)

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your Application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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