Supplier Enablement Manager in Austin, Texas

Job DescriptionThe Whole Foods Market Financial Operations Team is looking for a leader who will bring expertise and passion to the Supplier Enablement Organization to drive innovation and support Whole Food’s strategic vision. This role oversees the overall job functions of supplier master data, electronic digital interchange (EDI) process and procedures, and supplier initiatives.

Spearheads the program to expand to all applicable Whole Foods Market suppliers and learns the technical components of EDI. Acts as a leader to other business partners involvement with the tool and seeks opportunities to improve process for converting existing and onboarding new suppliers. Aligns EDI roadmap with overall Whole Foods Market strategic initiatives with clear path to execution. Has a unique skill set of both project management and technical acumen to learn complexities of EDI invoicing, supplier master data, and financial operations systems.

Responsibilities

• Lead supplier enablement team ownership of supplier master data, supplier payment metrics, and digital invoicing

• Spearhead design of overall einvoice and EDI strategy, working with cross-functional partners on technology enhancements, business process, metrics & reporting, as well as issue resolution and escalation

• Develop rollout plan for Whole Foods Market suppliers within invoice volumes for EDI and work with third party partners to ensure successful onboarding an ongoing maintenance and support.

• Understand data mapping for EDI invoicing and help support troubleshooting errors when necessary, working with cross-functional partners to create error reporting and resolution path.

• Ensure EDI specifications meet industry standards and work towards improving accessibility and functionality with vendors over the long term in alignment with overall Whole Foods Market initiatives.

• Own complex issues and projects that require communication and collaboration with regional and/or Global business partners to reach a solution.

• Update SOP’s and SLAs throughout evolution of Supplier Enablement Team

• Set strategic priority as well as organizational design to support increased volumes and support demand around EDI and related projects.

• Support internal and third party teams through change management as needed.

• Participates in the development, implementation and maintenance of supplier management and invoicing systems, procedures, and policies.

• Leads the efforts of Team Members in the achievement of Financial Operations strategic and operational objectives.

• Experience

• Bachelor’s degree and 5-7 years experience in management, technology, and/or accounting

• Team leadership experience

• Supplier master data experience

• Familiar with data mapping within procurement or invoicing systems

• Project management experience to ensure both high level and executional tasks are outlined with clear owners and accountabilities.

• Demonstrates resilience and the ability to align various stakeholders through project deliverables amidst competing priorities.

• Superior written and verbal communication skills, along with excellent presentation skills.

• Ability to use Outlook, Word, Excel (intermediate to advanced), SharePoint (intermediate). SQL (basic to intermediate) knowledge helpful.

• Ability to effectively present information and respond to questions in one-on-one interactions, meeting/group participation, involving Team Members, suppliers, Team Leaders, and Regional/Global leadership.

• Exceptionally strong customer service attitude and attention to detail.

  At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

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