Transfer Admissions Representative – Santa Cruz

Please note: This position is based in Santa Cruz, CA. A hybrid schedule is possible depending on operations and supervisor approval.

HOW TO APPLY

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INITIAL REVIEW DATE (IRD)

UC Santa Cruz jobs are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. NOTE: Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant’s behalf. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 12-01-2025

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It’s known as an unconventional place where innovation and experimentation is part of the campus’s DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

The Office of Undergraduate Admissions generates, reviews, and processes in excess of 67,000 applications and serves approximately 38,000 campus visitors each year. The office has 44 career staff FTE, 45-50 part-time/temporary staff, and 150 student staff. Staff work locally and regionally throughout California and the nation.

The office is part of Enrollment Management, which includes Financial Aid and Scholarships, Orientation and Undergraduate Admissions. Enrollment Management is part of the multi-faceted academic Division of Undergraduate education. Undergraduate Admissions, Enrollment Management and Undergraduate Education work closely with select Academic Senate committees.

Since its founding in 1965, the University of California, Santa Cruz, has grown from 652 students to nearly 19,000 students (2017-18) and earned international distinction as a world university with high-impact research, ranking 3rd in the world for research influence by Times Higher Education, and among the top 50 universities in the world, according to the U.S. News and World Report 2017 Best Global Universities rankings.

A campus with world-class facilities and one of the most visually spectacular settings in higher education, UC Santa Cruz offers rigorous academic programs and cutting-edge research opportunities. At the core of our progressive educational approach are our 10 distinctive residential colleges, which organize the campus into smaller living/learning communities.

More information can be found at: https://admissions.ucsc.edu/

JOB SUMMARY

Under the general supervision of the Associate Director, CA Outreach and Engagement, the Transfer Admissions Representative (TAR) conducts outreach and advising activities to prospective high school and transfer students interested in applying to the University of California, Santa Cruz. The incumbent establishes strong relationships with all constituents to increase awareness of UCSC’s brand and increase application and enrollment numbers of targeted student populations. The TAR provides information about the UC Santa Cruz educational experience and admissions requirements that will be shared during school visits, individual/small group appointments/workshops, and admitted student receptions. The incumbent’s focus for outreach is California, but they will also participate in outreach efforts across the United States and with international audiences.

The representative participates in the planning, development, and implementation of recruitment strategies, assessing the effectiveness of all efforts in achieving enrollment goals. As a part of these plans, the representative will assist with the hiring, training, and supervision of student staff involved in recruitment and yield efforts. They will liaise with internal/external partners such as academic prep programs, community-based organizations, and UC collaboratives to increase pathways to UCSC. The incumbent will staff local, state, national, and international recruitment fairs and conferences representing the UC system and campus partners including Alumni Association, University Relations, Financial Aid and Scholarship, Housing, and academic divisions.

The incumbent applies a wide variety of policies and procedures to determine if applicants have met selection criteria for admission to UC Santa Cruz and if they have achieved eligibility to the University of California. This includes evaluating academic records of students from California, the U.S. and world. The TAR will also participate in determining transfer credit from external educational institutions and verifying student records for admission purposes.

APPOINTMENT INFORMATION

Budgeted Salary: $69,000 – $74,750/Annually. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus / Hybrid possibility

Union Representation: Student Services and Advising Professionals (SSAP) – SV Union

Job Code Classification: ADMISSIONS RECRMT SPEC 3 (004509), Grade 20

Travel: Up to 50% of the time

JOB DUTIES

30% – Prospective Student Liaison

Serves as primary liaison for students and parents at high schools and California community colleges. Plans visits, makes presentations, provides group and individual advising. Provides in-depth information to prospective students and their parents on admissions requirements, prerequisite major courses, programs and curricula, financial aid criteria in educational and community-based organization settings.

20% – Evaluation of Freshman and Transfer applications

Uses extensive knowledge of admission policies and requirements to assess the applicants’ overall record and preparation for initial admissions determination and recommendation. Researches domestic and foreign educational systems as needed and analyzes academic records from foreign secondary and tertiary institutions including study abroad records. This includes performing course-by-course evaluations for transfer credits.

15% – Student worker supervision and training

Participates in the recruitment, hiring, training and supervision of student staff.

10% – Event Coordination

Plans, manages and implements domestic (primary) and some international events as a part of a larger outreach, recruitment and yield strategy. Recommends improvements and modifications to existing programs.

10% – Evaluation of materials from admitted students

Participates in all evaluation processes within Undergraduate Admissions as needed, including: application review, transcript clearing, ensuring correct coding and documentation of decisions and assistance with articulation.

5% – Student data entry and processing

Collects, reviews and analyzes student data within the client relationship management (CRM) tool and other databases (AIS/InfoView) to assess the effectiveness of outreach, recruitment, and yield efforts in attracting targeted students to UCSC.

5% – Analysis of outreach activities

Works with the Undergraduate Admissions leadership to assess the efficacy of activities offered within the Transfer Preparation Program, ensuring integrity of program deliverables, data collection, analysis and submission to UCOP.

5% – Pre and post-travel documentation

Completes necessary paperwork for pre and post-travel planning and documentation and providing other compliance documentation as needed.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in related area and / or equivalent experience / training.
• Thorough knowledge and experience working with a diverse student population.
• Excellent verbal and interpersonal communication skills with the ability to provide and receive clear, concise information, and to effectively communicate and present complex, technical information in professional settings with co-workers, prospective students, their families and the general public.
• Excellent written skills with the ability to provide clear, concise, and technical information to co-workers, prospective students, their families and the general public.
• Experience establishing and maintaining effective working relationships with internal and external partners.
• Ability to plan, coordinate and implement extensive travel arrangements to domestic and international destinations.
• Ability to analyze data, including return on investment, to assess the efficacy of outreach and recruitment programs.
• Ability to manage projects, provide accurate accounting of expenditures, analyze and interpret reports, and formulate and present recommendations.
• Knowledge and experience using standard computing tools including Microsoft Office applications, on-line databases, email, and web-based research tools.
• Ability to exercise good judgment and discretion, particularly in matters relative to sensitive or confidential student records, personnel or organizational matters
• Excellent organizational and time management skills; experience working in the context of frequent interruptions and/or distractions

PREFERRED QUALIFICATIONS

• Knowledge of tertiary level foreign credentials, secondary school records, study abroad programs and policies, and knowledge of major educational systems of the world.
• Knowledge of and experience using the UC A-G Course List and Assist.org to advise students on course selection.
• Working knowledge of Oracle/PeopleSoft Campus Solutions system and CRM Systems, as well as other computing environments within higher education institutions.
• Knowledge of UC admissions practices and procedures, including undergraduate evaluations and transfer credit policies.
• Knowledge of languages other than English, both written and oral.
• Experience recruiting, hiring, training and supervising student staff.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Selected candidate must pass the employment misconduct disclosure process.
• Must possess a valid license to drive in the state of California.
• Ability to work long periods of time at a computer with or without accommodation.
• The selected candidate will be required to work a hybrid work schedule and must be able to work successfully from a home/remote office and fulfill the requirements of the UCSC telecommuting agreement.
• Ability to work a variable schedule including evenings and weekends.
• Ability to travel to multiple work locations on and off campus.
• Ability to travel nationally.
• Ability to travel internationally.
• Ability to maintain appearance and conduct suitable for working in a professional setting.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
• Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.

MISCONDUCT DISCLOSURE REQUIREMENT

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

• “Misconduct” means any violation of the policies or laws governing conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy
  • Abusive Conduct in the Workplace

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

NOTICE OF AVAILABILITY

EEO/AA

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status or other protected categories covered by the UC Anti-Discrimination Policy.

It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.