Ward Host (Epsom) Non-AFC – LLW

Job overview

As a ward hostess you will help to enhance our patient well-being and their experience in the hospital . Working closely with other hospital staff you will be expected to deliver a great level of customer service to all patients, visitors, staff and various stakeholders.

Various positions available.

• Salary £13.85 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***

Main duties of the job

Ward Host (Epsom)

Role is based primarily at Epsom General Hospital

You will be responsible for providing an efficient food and beverage service to patients on wards ensuring that food and beverages meets patients` medical, dietary and cultural needs.

You will help to prepare the service areas with the necessary equipment, such as crockery, serving utensils, condiments. In addition, you will be responsible for food preparation and production, maintaining a high standard of hygiene and food handling, whiles ensuring all food served to patients is easily accessible.

Full Time & Part Time Contract Available

Shift pattern will include evening and weekend working

Working for our organisation

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

Person specification

Qualifications and Training

Essential criteria

• Health & Safety Awareness

Desirable criteria

• NVQ level 1& 2 or equivalent

Experience

Essential criteria

• Previous work in a customer facing role
• Able to read, write and converse in English
• Able to understand and following written and verbal instructions
• Effective oral and written communication skills

Desirable criteria

• Previous experience in a healthcare setting

Read Full Description